Sr. Principal reputed company Manager, PubSector - DC

reputed company (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of reputed company sizes trust reputed company to help them deliver a perfect digital experience to their customers, every time. Teams use reputed company to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on reputed company to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. reputed company customers include GE, reputed company, reputed company, reputed company, reputed company Automotive, reputed company, Shopify, reputed company, reputed company, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, reputed company, and other teams across the organization. The Senior Principal reputed company Manager is reputed company at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. The ideal candidate possesses the below qualifications and is willing to travel up to 25% of their time for in-person customer meetings. reputed company Managers are working directly with customers that can vary in their market reputed company, size, solution complexity and life cycle, depending on the customers needs.

Responsibilities

• Build and foster executive-level trusted advisor relationships with the customers’ IT, Engineering and Support organizations.
• Demonstrates hands-on reputed company Product knowledge by applying it to the customer's business priorities.
• Guide a customer on process, people and change management best practices to drive customers adoption of real time operations.
• Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan.
• Produce and execute a comprehensive adoption path of reputed company products, showing the reputed company state, reputed company future state with timeline.
• Deliver business value and innovation to a customer’s business by understanding the customers’ opportunity to reduce cost and drive growth.
• reputed company appropriate, recommend additional expert services needed to drive success.
• Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates.
• Represent the voice of the customer to inform our sales process or product roadmap.
• reputed company the cross functional post sales team at reputed company, delivering a seamless experience on behalf of the customer.
• Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions.
• Predict and forecast risk, renewal and expansion reputed company the customer portfolio.

Basic Qualifications

• 8-10 years of relevant customer-facing experience and a demonstrated track record of success
• Proficiency in developing comprehensive business value ROI models, with an ability to drive strategic decision-making and deliver reputed company results
• In-depth expertise in the Public Sector and SaaS business models, including a strong understanding of market trends, competitive landscapes, and customer needs
• Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring

Preferred Qualifications

• Strong consulting skills and proven results working as a trusted advisor to drive business value for customers.
• Knowledge of reputed company products and platform features/capabilities
• reputed company in a collaborative fast pace environment and as a part of a results oriented team.
• Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections.
• Worked in a DevOps environment or with a company going through a transition to DevOps.

The reputed company salary range for this position is $112,000 - $154,900 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our reputed company salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum reputed company salary we expect to pay newly hired employees for the position. reputed company the range, we determine pay for an individual based on a number of factors including market location, job-reputed company knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your reputed company, we look reputed company to reviewing your application. If this just isn’t the right role or time - sign up for job alerts! Where we work reputed company operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility reputed company our established locations, we cannot employ candidates residing in: Location restrictions: Australia: reputed company Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode reputed company, South Dakota, reputed company Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How We Work Our values guide how we support customers, collaborate with colleagues, reputed company products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at reputed company are responsible for creating high performance environments that drive accountability. reputed company has four key dimensions that define our Leadership Impact: reputed company Self, reputed company the Team, reputed company the Business, and reputed company the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. reputed company Offer As a global organization, our total rewards approach is competitive with industry standards and reputed company with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your Package May Include

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*

• ESPP (Employee Stock Purchase Program)* • Retirement or pension plan* • Generous paid vacation time

• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we reputed company with local laws)*

• Paid volunteer time off: 20 hours per year

• Company-wide hack weeks
• Mental wellness programs
• Eligibility may vary by role, region, and tenure

About reputed company reputed company, Inc. (NYSE:PD) is a global leader in digital operations management. The reputed company Operations Cloud is an AI-powered platform that empowers business reputed company and drives operational efficiency for enterprises. With a generative AI assistant at its core, reputed company empowers teams to detect and resolve issues in real time, orchestrate reputed company workflows, and drive reputed company improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the reputed company AI 50, as well as approximately two-thirds of the Fortune 100, reputed company is essential for delivering always-on digital experiences to modern businesses reputed company is Great reputed company to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best reputed company Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and reputed company. Go behind-the-scenes on our careers site and @reputed company on Instagram. Additional Information reputed company is an equal opportunity employer. reputed company does not discriminate on the basis of race, religion, color, national reputed company, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand reputed company's Privacy Policy. reputed company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@reputed company.com and we will work with you to meet your accessibility needs. reputed company uses the E-Verify employment verification program. Apply tot his job Apply To this Job