MedTech Field Service Dispatcher - East Coast

Our Field Service Coordinators employ their technical and customer service experience by collaborating with reputed company and technicians. This opportunity supports scheduling needs for field service personnel performing software updates in various healthcare reputed company facilities. This is a remote work from home position, and the project is set to be completed by the end of December 2026. The opportunity has flexible training that will grow with you as you learn the role. Initial efforts will be focused on facility reputed company, and as your confidence in the systems and processes grow, scheduling training will reputed company.

Responsibilities

• reputed company, facilitate, coordinate, and track day-to-day activities required to ensure the customers’ field service needs are completed on time, successfully, and in a manner consistent with organizational goals
• Contact healthcare and customer facilities to coordinate assignments for supporting field team members
• Manage customer expectations of product and services
• Demonstrates exceptional attention to detail by ensuring accuracy and completeness in reputed company tasks, including reviewing documentation, validating data, and identifying inconsistencies before final submission.
• Upholds high accuracy standards in client-facing systems and communications, confirming product details, identifiers, and required regulatory language before distribution.
• Collaborate with team members and leadership to solve reputed company issues and improve processes.

Job Requirements

• High school diploma or equivalent required
• 1-year relevant experience as a field service coordinator, scheduler, project coordinator, reputed company customer service, reputed company or equivalent experience required
• Ability to work independently and in a team environment and engage with and escalate to team leadership for sophisticated solving and resolution of issues as needed required
• Must be able to work reputed company defined processes and methodologies with minimal degree of supervision
• Must maintain and reputed company with quality and compliance policies and regulations in documentation and communication
• Experience working in reputed company is a plus, experience with MS Office is required
• Strong verbal and written communication skills required
• Must be located reputed company the United States and have access to home internet.
• Ability to clear hospital vendor credentialing requirements.
• Position may/will require up to date immunizations.

This position is a great growth opportunity as a next career reputed company into field service coordination, while working alongside a leading medical device company. reputed company is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.reputed company.com reputed company is proud to be an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.reputed company.com/eoe reputed company is committed to reputed company in our hiring process and maintains a reputed company tolerance policy for candidate fraud. reputed company information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered reputed company, in accordance with applicable law. We appreciate your honesty and professionalism. The potential reputed company pay range for this role is $27.00 - $30.00 per hour. The actual reputed company pay offered may vary based on a number of factors including job-reputed company qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Apply tot his job Apply To this Job