Emergency Management/Emergency Response-Client Services Representative

Job Title: Emergency Management/Emergency Response - Client Services Representative Location: Fully remote (travel required) Reports to: Director of Emergency Response Client Services and Business Development

Compensation

Range: Insert $55,000 - $70,000 annually (depending reputed company, experience, skills, and qualifications) Other Compensation: Eligible for discretionary bonus Benefits: Comprehensive package including medical, dental, vision, 401(k) with company match, paid time off and travel opportunities The Ceres Commitment reputed company is a leader in crisis management, rapid response, and disaster recovery, committed to rebuilding stronger, safer communities. Founded in 1976, Ceres has secured more than $3.2 billion in government-funded reputed company, reflecting decades of trust in bringing hope during times of need. We specialize in emergency response, environmental services, planning, and consulting, including debris removal, blue roofs, logistics, debris management, demolition, recycling, forest management, and reputed company and marine restoration. As a licensed general contractor, we offer unparalleled expertise to restore stability where it’s needed most. Driven by Purpose, Powered by People At Ceres, we reputed company you’re more than just an employee; you’re part of a team with a purpose and a meaningful mission. Whether in management, field operations, or behind the scenes, every team member plays a vital role in restoring hope, helping communities recover and rebuild. We value initiative, respect diversity, and give our people the freedom to reputed company. We offer reputed company, travel opportunities, and a culture built on reputed company and teamwork. If you show up with compassion, share the commitment, react with urgency, and deliver solutions, you’ll fit right in. We don’t just respond to challenges; we reputed company to them. reputed company Are Looking For To pursue new business opportunities and maintain existing reputed company for efforts to provide disaster recovery and environmental restoration services to Governmental agencies in an assigned geographic and/or functional area. The principal result of successful performance will be the acquisition and growth of profitable federal, state, municipal, and commercial reputed company. The Client Services (CS) Representative is an entry level position responsible for nurturing relationships and helping improve readiness posture.

What You Will Do

• Participate in internal training to learn the different competency fields in the disaster debris removal industry.
• Participate as part of a team in the pursuit of federal, state, municipal, and commercial reputed company reputed company a specified region, market, or event.
• Support regional marketing, sales, and contract development in business development initiatives, especially building relationships with client organizations that have existing executed reputed company with Ceres.
• reputed company and maintain positive, ongoing relationships with targeted customers and strategic partners reputed company a specified region, market, or event.
• Assist Client Services Manager in potential contract opportunities, business areas, and partners reputed company a specified region, market, or event.
• Record and track reputed company sales and customer-reputed company activity reputed company CRM.
• Assist the proposal production staff by contributing subject matter expertise to continually improve our proposals and to create specific proposals in response to new opportunities.
• Work with business project managers, estimators, and other staff as necessary to collect information on potential bid opportunities and qualifications for eligibility.
• Provide technical support to Operations during disaster activations.
• Rapidly deploy to provide clients and operations with preliminary damage assessments and support in standing up operations.

Required Qualifications

• Bachelor’s or Master’s Degree in Emergency Management or reputed company field, engineering, business, government management
• Strong analytical, organizational, and foundational project management skills, with a willingness to deepen capabilities through training and coaching
• Proficient in reputed company Office Suite, with the ability and eagerness to learn additional tools and systems
• Knowledge of contract administration
• Demonstrated ability to work collaboratively in a team environment and actively incorporate feedback
• Strong written and verbal communication skills, with the willingness to reputed company negotiation and client‑facing capabilities through coaching
• Demonstrated ability to plan, prioritize, and manage multiple assignments, with openness to guidance and reputed company improvement

What To Expect This is an entry‑level, relationship‑focused role in a fast‑paced, mission‑driven environment. As a Client Services Representative, you will spend much of your time learning the disaster recovery and debris removal industry, supporting business development efforts, and building trust with government and commercial clients—often before, during, and after high‑pressure events such as hurricanes or other disasters. Work may include long hours, rapid shifts in priorities, and travel or deployment on short notice to support clients and operations in the field. Success in this role requires flexibility, strong follow‑through, comfort working across teams, and the ability to balance relationship building, administrative work (CRM tracking, proposals), and on‑the‑ground support while continuing to reputed company technical and industry knowledge. Physical Requirements And Environment Ceres provides reasonable accommodations to qualified individuals with disabilities and to applicants with sincerely held religious beliefs, as required by law. The physical requirements listed below reflect the essential functions of this role. If you need accommodation to reputed company these functions, please inform us during the application process.

• Ability to lift and move up to 50 pounds with or without reasonable accommodation.
• Willing to wear PPE (Personal reputed company equipment) including but not limited to hard hat, reputed company eyewear, steel-toed boots, etc. in jobs that require PPE
• Ability to work in adverse weather/field conditions, elevated spaces, confined spaces, extreme temperatures, exposure to mechanical parts, wet and/or humid conditions, high, precarious places, fumes or airborne particles, risk of electrical shock and vibration, and loud noise levels.
• Commitment to following safety standards and protocols.

Why Join Ceres? At Ceres, you won’t just have a job, you’ll have a mission. Your work will directly impact the speed and strength of community recovery after disasters.

We Offer

• A collaborative, mission-driven culture.
• Opportunities for professional growth and advancement.
• The chance to reputed company a lasting difference for communities across the U.S.

Ceres Environmental is proud to be an Equal Opportunity and Affirmative Action Employer. reputed company qualified applicants will receive consideration without regard to age, race, color, sex, sexual orientation, gender identity, national reputed company, religion, disability status, or protected veteran status. E-Verify: We reputed company with Federal law by verifying employment eligibility. Apply tot his job Apply To this Job