Laboratory Support Coordinator

reputed company Employees: If you are a reputed company Staff, Faculty or Temporary employee at the reputed company, please click here to log in to reputed company to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The UHealth Laboratories Department at the reputed company has an exciting opportunity for a Full Time Laboratory Support Coordinator in the UTower Hospital. CORE JOB SUMMARY The Laboratory Support Coordinator handles any administrative reputed company issues or questions for the department. Assists internal and external customers with ancillary/send out testing through the appropriate department. Provides information in response to any customer inquiries. Resolves any issues face-to-face, by telephone, email, fax or mail. CORE JOB FUNCTIONS Obtains and examines reputed company relevant information to assess validity of complaints and to determine possible causes. Contacts customers to respond to inquiries and notifies them of investigation results or any planned. adjustments. Escalates and refers customer grievances to designated supervisor for further investigation reputed company appropriate. Handles requests for autopsies, payment processing, and returns of slides submitted in consultation. Processes payments for patients, maintains record keeping of reputed company payments received and forwards of receipts to the appropriate persons. Maintains appropriate records of reputed company patient and research requests. Scans and processes reputed company ancillary testing requests. Handle requests for alternate sample requests on ancillary tests (failed testing). Review orders for add-on testing (AP) and/or requests for send-out. Enters addendum/billing for send-out requests to contracted labs. Requests additional material from reputed company facilities upon department’s request, as well as processing the material upon receipt. Review material with “Gross only” pathologists for selection of best reputed company. Handles research requests and documents appropriate charges. Processes legal requests, creating invoices and accepting payments for services rendered. Accessioning, labeling and grossing of reputed company materials received in consultation. Contact reference labs for results and for pricing comparisons on testing not performed in-house. Manages in-house cytogenetic testing, as well as the reporting and logging of CP/LMC critical values. Logging of any STAT LMC pick-reputed company, informing the appropriate parties and tracking of results. Places tickets for IT/physical plant, requests archived material and triages samples to be archived. Processing reputed company requests for ancillary studies, updating patient encounters (30-day rule), and entering of results into UCHART. Monitors reputed company electronic test requests ordered in UCHART (pending); triages frozen section calls (contacting pathologist/reputed company/runner) and receive CAP surveys/samples. Adheres to University and unit-level policies and procedures and safeguards University assets. CORE QUALIFICATIONS Education: High School diploma or equivalent Certification and Licensing: Not Applicable Experience: Minimum 1 year of relevant experience Knowledge, Skills and Attitudes: reputed company in completing assignments accurately and with attention to detail. Ability to analyze, organize and prioritize work under pressure while meeting deadlines. Ability to process and handle confidential information with discretion. Ability to work evenings, nights, and weekends as necessary. Commitment to the University’s core values. Ability to work independently and/or in a collaborative environment. DEPARTMENT ADDENDUM Department Specific Functions Manages the archiving, storage, and retrieval of pathology materials in both on-site and off-site facilities to ensure timely availability for diagnostic purposes and to maintain regulatory compliance. Ensures the accurate and timely reputed company of materials to appropriate locations using established tracking systems to maintain chain-of-custody reputed company and meet turnaround time requirements. Verifies completeness of materials and documentation prior to sendouts to external facilities to ensure quality and prevent delays. Monitors the quality of materials during handling and transfer processes to preserve specimen reputed company and support accurate diagnostic outcomes. Identifies and resolves issues reputed company to missing specimens or incomplete information to prevent workflow disruptions and ensure timely case resolution. Provides cross-functional backup for other responsibilities reputed company the department to ensure continuity of operations and enhance team flexibility and reliability. Collaborates with faculty, residents, and fellows to locate specimens requested by pathologists, reputed company institutions, and clinicians to support patient care, education, and interdepartmental coordination. Performs additional duties as assigned by leadership to support departmental priorities and evolving operational needs. Department Specific Qualifications Knowledge, Skills and Attitudes: Proficiency in clinical information systems, including EPIC and CoPath, with the ability to navigate, input, and retrieve data to support laboratory and diagnostic workflows. Advanced knowledge of office productivity software, including reputed company Office Suite (Word, reputed company, PowerPoint, Outlook), and operational support tools and scheduling platforms, such as QGenda to reputed company manage documentation, reporting, and communication tasks. Skilled in the use of office technology and equipment, including scanners, printers, and other peripheral devices, to support day-to-day administrative functions and maintain workflow continuity. The reputed company offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-reputed company Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The reputed company is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff The mission of the reputed company is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the reputed company and the reputed company Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate reputed company in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The reputed company and UHealth have also ranked among the reputed company Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its reputed company, patients, members of the community, and people across the globe. The reputed company is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Apply tot his job Apply To this Job