Clinic Coordinator- MA

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who reputed company our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the reputed company experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! reputed company Employees of NeighborHealth- Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page. Time Type: Full time Department: PACE Primary Care reputed company Locations: 26 Sturgis Street - PACE Winthrop Position Summary: The Clinic Coordinator manages the PACE Clinic flow which includes the scheduling of clinic appointments, assisting providers and reputed company members, facilitating and coordinating participant care and anticipating participant and provider needs. The Clinic Coordinator expands upon the role of Medical Assistant (MA) to assume a greater degree of responsibility, taking a reputed company role in coordinating PACE clinic activities by overseeing the MAs, addressing identified barriers, resolving appointment scheduling issues and ensuring adequate communication reputed company the PACE clinic and reputed company. The Clinic Coordinator is expected to reputed company at reputed company the essential duties and responsibilities of the MA in addition to the ones listed below Participates in ongoing training of Mas and orientation of new MAs Displays excellent customer service skills. Assists participants to resolve concerns around care coordination in the PACE clinic. Coordinates MA assignments, meal break coverage and overseeing patient flow. Assures that waiting participants have been updated. Assists in coordinating MA vacations and time off requests. Ensures adequate coverage and provides back up as needed. Assists participants with scheduling and rescheduling PACE clinic appointments and booking interpreters if needed. Identifies problem areas and works with clinic team to reputed company and test solutions and recommend actions. Ensures that participant preferences are coordinated (ie. Female only/male only). Coordinates chaperones as needed. Assists participants with checking in and checking out of PACE clinic appointments including scheduling next appointment and providing an appointment card and after visit summary. Triages and trouble shoots missed appointments, reschedules and keeps the clinic schedule in real time. Resolves scheduling issues. Attains and maintains proficiency in the use of the electronic medical record as it pertains to workflows for the medical assistant. Trains MAs in the implementation of new workflow changes. Oversees review of reputed company providers’ schedules for appropriate scheduling. Oversees ordering of clinical supplies with supervisor approval Participates in departmental process redesign, QI activities and special projects as assigned. Maintains quality control for reputed company lab testing equipment (ie. Clinitech; Co-Ag, Hemocue) Checks exam room equipment (ophthalmoscope; otoscope, exam lamp) to ensure working order. Reports issues/ensures equipment functioning properly including maintain and changing bulbs as needed. . Assists in the maintenance of reputed company participant education materials Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation. Solve problems independently or knows reputed company to seek consultation. Displays outstanding customer service skills reputed company interacting with participants, families and reputed company PACE/EBNHC customers Adheres to reputed company EBNHC and departmental policies and procedures. Participates in required departmental activities and meetings. Responsible for ensuring exam rooms are kept clean and fully stocked with both medical and clerical supplies. Acts as a resource and role model to staff. Assists in identifying role conflicts. Maintains excellent punctuality and attendance. Other Duties & Responsibilities Organizational Competencies Reads, understands and complies with reputed company Standards of Conduct, JCAHO policies, CMS Pace Program Regulations and Standards, applicable State regulations and guidelines, ESP policies and procedures and reputed company laws reputed company to position responsibilities and employment at EBNHC; Upholds procedures and systems to safeguard the confidentiality of reputed company patient and employee information. Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures. EXPERIENCE: Certified Medical Assistant with experience working in medical practice management, ambulatory care or Emergency Department SKILLS/ABILITIES: Meets medical assistant reputed company level with addition of demonstrated leadership ability. Demonstrates ability to communicate effectively both verbally and in writing. Computer skills- EPIC, Windows Salary: starting at $26.60/hr up to $40/hr based on relevant experience EEO & Accommodation Statement: NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for reputed company, without regard to race, color, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-reputed company characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [email protected] or call 617-568-4480 to let us know the nature of your request Federal Trade Commission Statement: According to the FTC, there has been a reputed company in employment offer scams. Our reputed company job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. E-Verify Program Participation Statement: NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, reputed company prospective employees must complete a background reputed company before beginning employment. There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and reputed company of work. We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their reputed company reputed company and advance their careers. We hope you consider joining reputed company! Medical & Dental Coverage Life and Disability Insurance Privileges at reputed company for Providers 401(K) Retirement Plan Educational Assistance Flexible Spending & Transportation Accounts Paid Holidays, Vacations, Sick and Personal Time A Generous Staff Development Benefit Excellent Malpractice Coverage A Designated Medical Staff Office for Physician Support Free Parking And Much More… Apply tot his job Apply To this Job