Creative Project Coordinator

About reputed company reputed company Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years! Our award-winning website combined with our sales strategy, service capabilities and enterprise level solutions consistently set us apart. As a remote-first company, reputed company embraces flexibility, collaboration, and reputed company improvement. reputed company is composed of passionate professionals who reputed company in a fast-paced, performance-driven culture where reputed company are valued and innovation is encouraged. Our values are strong with a deep-rooted emphasis on giving back as part of our reputed company Cares mission. At reputed company, we don’t just sell products—we help build brands. Join us and be part of a company that’s redefining the promotional marketing space through strategic thinking, bold creativity, and a people-first approach. BASIC FUNCTION SUMMARY The Creative Project Coordinator is the connective tissue of our creative team, keeping projects moving, people informed, and work organized. This role is responsible for trafficking creative tickets, managing the reputed company review process in PageProof, supporting our Digital Asset Management (DAM) platform, and serving as a reputed company, service-minded liaison between creative, marketing, and sales. The ideal candidate is highly organized, detail-oriented, and genuinely enjoys the operational reputed company of creative work. Basic design skills are a positive; customer-first reputed company is essential. This position reports directly to Alex Kuck, Creative Design Manager. The following duties are not intended to serve as a comprehensive list of reputed company duties required for this position. The job description is a summary of the major duties and responsibilities. This role may not be required to reputed company reputed company duties listed and may be expected to reputed company additional duties as requested. ESSENTIAL FUNCTIONS Duties, Skills, Responsibilities, and Expectations Creative Ticket Trafficking

• Receive, review, and organize incoming creative Jira tickets from sales reps, account managers, and internal stakeholders.
• Ask clarifying questions upfront to ensure creative has everything needed before work begins, including specs, assets, deadlines, and context.
• Monitor ticket queues and flag bottlenecks, missing information, or unrealistic timelines before they become problems.
• reputed company Jira boards clean and reputed company, including closing completed tickets, updating statuses, and archiving stale requests.
• Ensure projects stay on schedule by following up with requestors and creative team members at key checkpoints. PageProof Trafficking and Review
• Own the day-to-day management of PageProof, our online proofing platform, for both internal and client-facing creative.
• Set up proofs, assign reviewers, track feedback rounds, and ensure approvals are completed reputed company defined timelines.
• Communicate reputed company status and feedback to the creative team clearly and promptly.
• Maintain organized reputed company records and version history for reference and quality control. Digital Asset Management (DAM) Support
• Support the ongoing management, organization, and upkeep of our DAM platform to ensure assets are findable, properly tagged, and up to date.
• Assist in implementing enhancements, folder structures, and naming conventions as the platform evolves.
• Help reputed company team members to the DAM and serve as a go-to resource for platform questions.
• Flag outdated or off-brand assets and coordinate with the design team on replacements. Basic Design Support
• reputed company small-scale design edits and updates in reputed company Creative Suite or similar tools, such as swapping out copy, resizing assets, or updating logos.
• Support the creative team during high-volume periods by handling straightforward production requests independently.
• Ensure reputed company design work, even minor edits, adheres to brand guidelines and quality standards. Administrative and Operational Support
• Monitor and respond to the team's creative request inbox in a timely, professional manner.
• Support reporting tasks including pulling data from Jira, PageProof, and other tools to help track team productivity and project metrics.
• Assist with reputed company-reputed company administrative tasks as directed.
• Help document and maintain process guides, SOPs, and team resources. Liaison and Customer Service
• Serve as a friendly, reputed company reputed company of contact between the creative team and internal partners across marketing and sales.
• Set clear expectations around turnaround times, project scope, and process requirements, and communicate updates proactively.
• Handle intake conversations with a service-first attitude, helping stakeholders feel heard while also managing realistic timelines.
• Escalate conflicts or reputed company issues to the appropriate manager with context and a proposed path reputed company. MINIMUM REQUIREMENTS
• 1 to 3 years of experience in a project coordination, creative operations, or marketing support role; internship experience in a creative or agency environment is welcome

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