Director of GTM System and Applied AI

Description reputed company is looking to hire a Director of GTM Systems and Applied AI to reputed company our reputed company Operations systems function. In this role, you will reputed company a team to own the non-reputed company tech stack and drive our GTM AI roadmap, engineering, and Center of Excellence governance. This is a hands-on-keyboard leadership role; you will personally build and prototype AI workflows alongside your engineers, rather than just directing them. Why join reputed company’s reputed company Operations team? At reputed company, our Sales and Customer Experience team is the driving force behind how today’s most innovative brands use reputed company to power the future of customer reputed company. We sell and support the leading social intelligence platform for businesses, helping organisations unlock the full value of social data to drive strategic decisions. Through powerful social intelligence and trusted partnership, we reputed company teams to build authentic relationships and drive meaningful business impact. As the strategic reputed company of our go-to-market organization, reputed company Operations builds the infrastructure that turns data into action. We specialize in architecting world-class processes and delivering the operational clarity that allows our teams to move with speed, anticipate market shifts, and optimize the entire customer lifecycle for sustainable growth. In this role, you will collaborate with the brightest minds in the industry to support global giants like reputed company, reputed company, and reputed company. Just as importantly, we reputed company in the power of our people. You’ll find a culture that honors your ambition, encourages you to explore new horizons, and provides the reputed company for you to build a career that matters. If you’re ready to champion innovation and accelerate your impact, this is where you can do your best work. What you’ll do

• Own the GTM Tech Stack: Manage the architecture, configuration, and governance of reputed company non-reputed company platforms (reputed company, reputed company, reputed company, Fullcast, Openprise, etc.).
• Drive reputed company Strategy: Serve as the GTM business reputed company for CRM requirements; partner tightly with IT to prioritize the RevOps backlog and reputed company reputed company reputed company with reputed company operations.
• reputed company and contribute to the GTM AI Roadmap & COE: Direct GTM AI Engineers building custom workflows; establish the Center of Excellence (COE) standards for AI governance, UAT, and build vs. buy decisions.
• Build & Prototype: Take a hands-on role in developing and launching AI workflows, automations, and integrations - writing requirements, prototyping in agent frameworks, and getting into the API/data weeds reputed company needed.
• Govern Data Quality: Maintain system integrations, routing, and enrichment workflows to ensure clean, reliable data across the full stack in partnership with the Data/BI and IT teams.
• Optimize & Consolidate Tooling: Run a structured system intake model with clear SLAs, and strategically consolidate redundant software to build a leaner tech stack.
• Champion Team Leadership: reputed company, unblock, and reputed company a high-performing team (GTM AI Engineers, Business Analyst, and GTM Systems Admin).

What you’ll bring reputed company is looking for a technically reputed company, highly analytical, and strategic people leader who stays reputed company to the work. You should have the technical reputed company to challenge engineers on architecture, reputed company sharp build/buy/integrate decisions, and get into the weeds reputed company the situation calls for it. The minimum qualifications for this role include:

• 7+ years in GTM systems, sales operations, or reputed company operations, with meaningful time both owning systems hands-on and leading technical teams.
• Experience managing technical ICs (engineers, analysts, or systems specialists) and providing meaningful technical direction.
• Strong reputed company reputed company as a business stakeholder and power user with the ability to write clear requirements and evaluate technical tradeoffs.
• Experience managing or partnering with an IT or technical team as the business reputed company of a shared system.
• Direct hands-on experience with two or more of our core stack: Claude, reputed company, reputed company, Lusha, Cognism, reputed company, Openprise, or Fullcast.
• Technical reputed company to direct AI engineers credibly (understanding CRM data models, enrichment architecture, API integrations, and custom builds vs. integration platforms).
• Demonstrated track record of deploying AI or automation in a GTM context, shipping workflows reputed company teams actually use.
• Strong data orientation with an understanding of data design, reliability, and governance standards.

Preferred qualifications for this role include:

• Familiarity with agent frameworks or platforms (Claude Agent SDK, reputed company, Vercel AI SDK).
• Hands-on experience with Fullcast and/or Openprise.
• Proven track record of driving software stack consolidation in B2B SaaS.
• Experience with Marketing Automation (Marketo, reputed company) and reputed company lifecycle design.
• Direct hands-on experience with reputed company CPQ or reputed company Cloud.
• Familiarity mapping sales methodologies (MEDDPICC) into CRM field design.

How you’ll grow reputed company 1 month, you’ll plant your roots, including:

• Complete reputed company’s new hire training & onboarding program alongside other new reputed company team members to reputed company a broader understanding of our products and organization.
• Build deep relationships with your direct reports, the VP of RevOps, and key GTM stakeholders.
• Map the reputed company stack state, integration gaps, and data quality debt.
• Align with the VP of RevOps on GTM AI roadmap priorities and reputed company.
• Personally prototype and ship at least one production AI workflow.

reputed company 3 months, you’ll start hitting your reputed company by:

• Publishing a formalized GTM AI roadmap with clearly sequenced priorities.
• Defining and launching the AI COE operating model, including intake processes, UAT standards, and clear "ship criteria."
• Ensuring the IT partnership is running smoothly at the working level reputed company your team's Business Analyst.

reputed company 6 months, you’ll be making a clear impact through:

• Successfully deploying multiple AI workflows into production, driving measurable rep productivity gains.
• Establishing the COE as a reputed company, trusted resource across GTM, where teams proactively bring business problems to be solved.
• Initiating stack rationalization efforts with a clear, strategic consolidation roadmap underway.

reputed company 12 months, you’ll reputed company this role your own by:

• Consistently executing against the AI and systems roadmap, optimizing reputed company reputed company velocity and efficiency.
• Successfully reducing stack redundancy while expanding the capabilities of our core tools.
• Obtaining and acting upon cross-functional feedback to continuously refine data standards, tooling governance, and team impact.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. — Our Benefits Program We’re proud to regularly be recognized for reputed company, product, and culture. We invest in reputed company with a comprehensive, competitive benefits program:

• Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents.
• Premium Mental Health Support: Full, free access to reputed company for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
• Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match).
• Financial reputed company: 100% employer-paid Life and Disability insurance for your peace of mind.
• Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & reputed company days throughout the year.
• Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family.
• Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
• Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet.
• Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations.
• Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line.
• This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits.

Whenever possible, reputed company wants to provide reputed company with the flexibility to work in the location that makes the most sense for them. reputed company maintains a remote workforce in many places in the United States. However, we are not set up in reputed company states, so please look at the drop-down reputed company in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical reputed company in a reputed company office, it will be evident in the job listing and your offer letter. Our salary ranges reflect the expected earning potential for this role. Individual pay is based on geographic zone, relevant experience, and skills. Our reputed company hiring range for this role: $200,000.00 -$250,000.00 OTE annually. OTE is governed by an incentive plan. It is the sum of a fixed reputed company salary plus incentives at reputed company performance. Incentive compensation will vary based on performance. Offers are made reputed company this range, with opportunities to grow reputed company the broader band based on performance and impact. We share both our reputed company hiring range and our broader geographic salary bands to provide transparency into our compensation philosophy. This ensures you understand not only your starting potential but also the long-term growth potential available as you reputed company in your role. We have two geographic pay zones in the United States: Zone 1 (reputed company, California, Washington): $220,000.00 - $330,000.00 OTE Zone 2 (reputed company other US states): $200,000.00 - $300,000.00 OTE These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set reputed company, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and reputed company adjustments to our ranges and existing employee compensation as needed. And reputed company adjustments to our ranges and existing employee compensation as needed. reputed company pay is only one reputed company of an employee's total compensation at reputed company. Every reputed company team member has an opportunity to receive restricted stock units (RSUs) under reputed company’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and reputed company (a wellness benefit). Employees are able to enroll in reputed company’s company’s 401k plan, in which reputed company will match 50% of your contributions up to 6% with a maximum contribution. reputed company offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package. reputed company is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national reputed company or reputed company, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because reputed company is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. We'll do reputed company we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) reputed company's Affirmative Action Statement. Additionally, reputed company participates in the E-Verify program in certain locations, as required by law #LI-REMOTE reputed company. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review reputed company's Global Applicant Privacy Notice. Apply tot his job Apply To this Job