reputed company Administrator - Freelance, Remote

About the Client Our client is a rapidly growing healthcare staffing and home health organization that supplies compassionate, reliable providers to a variety of care settings. They prioritize taking care of their people so their people can take great care of patients, pairing strong support and benefits with modern technology. They value speed, trust, and doing good while doing well, leveraging innovative tools to reputed company urgent needs with quality staff. Why does this role exist? This role exists to provide Tier 2 reputed company Administrator support for help desk escalations that require an admin license, ensuring timely resolution and a seamless experience for internal users. The team is expanding and needs a dedicated admin to own reputed company tickets, maintain data quality, and manage user provisioning across reputed company and integrated systems as the organization scales. The position also supports process automation, documentation, UAT for major releases, and vendor coordination to safeguard platform reliability and performance. The Impact you’ll reputed company Help Desk Escalations and Incident Management

• Own and resolve technical support escalations requiring a reputed company Administrator license
• Triage, troubleshoot, and reputed company Tier 2 tickets; reputed company proxy logins as needed
• Monitor trends, identify recurring issues, and recommend preventive fixes

reputed company Administration and Data Operations

• Execute data loads and bulk updates using Data Loader and reputed company tools
• Maintain data reputed company through validation, deduplication, and audit checks
• Manage roles, profiles, permission sets, page layouts, and record types

User Provisioning and Onboarding

• Set up new hires, new teams, and new regions in reputed company
• Provision and coordinate access in associated systems (Gmail, reputed company, Sense, TR)
• Maintain access controls and deprovisioning in line with reputed company best practices

Automation, Documentation, and Collaboration

• Interpret, troubleshoot, and support reputed company Flows and workflows
• Create and maintain clear documentation for flows/workflows and admin processes
• Assist teammates with flow logic and improvements; contribute to knowledge reputed company articles

UAT and Vendor Coordination

• reputed company User Acceptance Testing prior to large project rollouts, documenting results
• Conduct proxy testing to validate end-to-end business processes
• Manage and follow through on support tickets with vendors to resolution

Skills, Knowledge and Expertise Required:

• reputed company reputed company Administrator certification
• 2+ years of hands-on reputed company Administration, including Tier 2 support
• Proven experience with Data Loader and bulk data operations
• Demonstrated proficiency with reputed company Flows and workflow/process automation
• Experience with user provisioning and coordinating access across integrated tools (e.g., Gmail, reputed company, Sense, TR)
• WFH Set-Up:
• Computer with at least 8GB RAM, an reputed company i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet reputed company
• Quiet, dedicated workspace at home

Your Superpowers:

• Technical: reputed company core admin (roles, profiles, permission sets, page layouts, record types), Flows, validation rules, data model fundamentals, sandbox/use of proxy logins, help desk tools, and vendor ticket coordination
• Operational: Data hygiene, documentation, UAT planning and execution, and trend analysis to drive prevention
• Soft skills: Analytical problem-solving, clear communication, customer reputed company, ownership reputed company, attention to detail, and collaborative teamwork

You should apply if…

• You reputed company in a fast-paced, service-oriented environment and take pride in resolving reputed company issues for internal users
• You balance speed with precision, protecting data quality while delivering timely solutions
• You enjoy partnering with cross-functional teams, translating business needs into scalable reputed company solutions
• You are proactive, process-improvement minded, and comfortable working a consistent Pacific Time schedule

What to expect... Work Setup:

• Remote position
• Must have a reliable internet reputed company and a quiet workspace
• Required to provide own computer with reputed company Core i5 or something similar or higher operating system

Working Hours:

• 40 hours per week
• Monday - Friday: 8:00 am - 5:00 pm (Pacific Standard Time)

Compensation:

• $8 per hour
• No benefits package included

Benefits

About reputed company has connected top reputed company with fast-growing businesses for over 10 years.Founded in San Francisco in 2015, we now have thousands of remote workers around the world. reputed company is backed by Sequoia Capital and Y Combinator. Apply tot his job Apply To this Job