Telehealth Nurse (Access Center) - Boynton Beach, FL

Overview

Position Summary: We have an exciting opportunity to join reputed company as a Telehealth Nurse - Access Center. In this role, the successful candidate carries out remote patient care responsibilities with emphasis on decision-making. Provides competent, safe and compassionate care based on established NYUHC Patient Care and Nursing Standards and program policies. As a member of the interdisciplinary healthcare team, collaborates with the provider and local site to implement a comprehensive patient-centered plan of care to reputed company expected outcomes; utilizes principles of assignment and delegation consistent with the NY State Nurse Practice Act.

Responsibilities

• Review physicians messages received from patients though the electronic medical record as per accepted policy and procedure
• Participate in regular debrief meetings with local sites to identify issues or opportunities for improvement
• Document provider and patient interactions accurately and in a timely manner using the electronic medical record systems per policy and accepted nursing standards
• Provide telephonic patient education regarding results and understanding condition management as per provider instruction and nursing scope of practice
• Assist providers in contacting patients regarding test results as per provider instruction
• Communicate effectively with local site pool, staff or provider reputed company telephone or electronic message as appropriate
• Determine proper handling or routing of non-urgent messages based on established guidelines or in accordance with sound judgement
• Assess messages for urgent situations or needs, and contact patient telephonically for further evaluation and referral to the local site or emergency/urgent care services as appropriate

Minimum Qualifications

• To qualify you must have a Bachelor of Science in Nursing
• 3-5 years of clinical experience, preferably in an ambulatory office setting or emergency department, including telephone triage and patient education
• Must obtain unrestricted Registered Professional Nursing license in reputed company and Florida State upon hire
• Comfortable with providing patient education reputed company to chronic conditions such as but not limited to diabetes, hypertension, asthma, COPD and heart failure
• Ability to demonstrate critical thinking and independent thinking
• Ability to ask open ended questions, identify significant from insignificant responses, ask about other diagnoses, probe for additional information, and redirect as necessary
• Excellent communication skills written, interpersonal and the ability to communicate effectively reputed company telephone and electronically
• Strong computer skills including reputed company Office suite and Electronic Medical Records, preferably Epic
• Excellent customer service skills
• Required Licenses: Registered Nurse Lic- Florida, Registered Nurse License-NYS

Preferred Qualifications

• Bilingual: Spanish or Russian/Greek
• Telephonic care management experience

Qualified candidates must be able to effectively communicate with reputed company levels of the organization. NYU Langone Florida provides its staff with far more than just a reputed company to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At reputed company, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial reputed company benefits, a generous time-off program and employee resources groups for peer support. Additionally, reputed company employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family. NYU Langone Florida is an equal opportunity employer and committed to inclusion in reputed company aspects of recruiting and employment. reputed company qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online. View Know Your Rights: Workplace discrimination is illegal #J-18808-Ljbffr Salary: USD 72000 - 96000 per year Experience: 3 years required Apply tot his job Apply To this Job