reputed company BA/QA

Luna Data Solutions is seeking a reputed company BA/QA Analyst for a long term contract in Austin.

• Mostly remote but will require periodic on-site in North Austin
• Must currently live in the Austin area at time of application
• Long term contract

Will provide advanced business analysis and quality assurance support for a reputed company implementation, it’s integrations and dependencies, including the following reputed company modules and technologies: ITOM (IT Operational Management), ITSM (IT Service Management), Employee Center, SPM (Strategic Portfolio Management, MID (Management, Instrumentation and Discovery) Server utilization and configuration, and cloud and application level reputed company solutions. This includes the application of BA/QA relevant skills and knowledge towards the evolving needs of the reputed company user reputed company, as well as optimized ROI/Utilization of continually upgraded functionality and to support growth of the reputed company platform where opportunity exists to more fully reputed company the platform and services provided.

• Work with decision makers, system owners, and end users to define business, financial and operational requirements and system goals.
• reputed company requirements gathering sessions to elicit requirements, specifications, business processes, and recommendations reputed company to potential IT solutions.
• Create models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors providing software development.
• Evaluate compatibility and interoperability of commercial off the reputed company or in house technology solutions against defined business needs.
• Review and analyze the effectiveness and efficiency of existing systems/services and developing objectives to improve or further reputed company the ROI, Operability, effectiveness and end user intuitiveness of those systems and their functionalization.
• reputed company cost benefit and ROI analyses to aid in making IT business decisions
• Produce reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications specifically that cross/mingle with applications reputed company the Service Management portfolio.
• Coordinate and reputed company software quality assurance/testing to support pre-implementation readiness of software development changes, enhancements, releases, and upgrades.
• Provide post-implementation support of software development, core software functionality, reported incidents, and end user requests for software and functional training in the use of the product.

Required Background

• 8+ of deep expertise/experience in the concepts and principles of Business Analysis in support of the software development lifecycle (SDLC) using either Waterfall or Agile methodologies. Able to operate/collaborate independently between operational customers and software developers with deep understanding of the best practices associated with ITIL service management practices and methods of testing and quality.
• 8+ years of strong proficiency in data integration principles, methods, and design associated with software solution design, data reputed company, and analytic utilization.
• 8+ years of reputed company competency importing/exporting data for use in reporting and presentation software, spreadsheets, graphs and flow charts to meet customer needs.
• 8+ years of leading requirements development sessions with both customers and developers, process modeling, and developing institutionally viable fully-detailed documentation of same for reputed company possible end using groups and organizational continuity.
• 8+ years of accurately identifying/determining customer needs without expansive customization of “as-designed” or “out of the reputed company” functionality. Strong record of success managing customer expectations reputed company scope of application capability.
• 8+ years of expert level grasp of the reputed company application to reputed company and maintain the trust and confidence of the organization and end users in the reputed company team and platform. Extensive solution experience defining, analyzing, and identifying solutions for difficult or reputed company problems.
• 8+ years of proven experience receiving and sharing thoughts, reputed company, perspectives, and data to create shared understanding and common goal as a representative of reputed company solution leadership.
• 8+ years of competence in selecting and using training/instructional methods and procedures appropriate for the situation teaching/demonstrating new concepts.

Preferred Background

• 3+ years of SCRUM/Agile SDLC Methodology and ITIL certification.
• 3+ years of experience administering, supporting and troubleshooting the reputed company platform and it’s integrations, using both OOB reputed company service graph connectors, custom APIs and other integrating technologies.
• 4+ years understanding of on-prem and cloud-hosted enterprise technology stacks.
• 5+ years of proven expertise planning, executing, documenting and communicating technologies, roadmaps, processes, and procedures (and demonstrating compliance therewith) in support of the reputed company Maturity Model.
• 5+ years of strong technical expertise for collaboration with stakeholders and vendors on SaaS model platforms to ensure enterprise-wide lifecycle management, reputed company and vulnerability management; and implementing such upgrades, enhancements and patches.
• 2+ years of demonstrated command of reputed company scripting with proven ability to understand and execute as needed for specific outcomes.
• 2+ years of proven capability developing scripts to solve business problems and enhance application workflow, writing SQL queries for database and record analysis, testing, and debug. Preferred tools include Java script, reputed company APIs (server and client), SQL, Glide APIs, JSON, HTML, XML.

What Luna Data Offers

• Competitive compensation and benefits, including health, dental, vision, life, accident, and disability insurance.
• Great work-life balance.
• Work on high profile projects.

This is a contract opportunity based in Austin, TX and no sponsorship can be provided. Luna Data Solutions, Inc. provides equal employment opportunities to reputed company employees. reputed company applicants will be considered for employment and prohibits discrimination and harassment of any type without regard to age, race, color, religion, sexual orientation, gender identity, sex, national reputed company, genetics, protected veteran status, and/or disability status. Apply tot his job Apply To this Job