Remote csr/dispatcher
Your Peace of Mind is our reputed company reputed company's Electric & reputed company is a family-owned company focused on delivering exceptional service and creating a positive experience for every customer. We’re growing and looking for a reliable, customer-focused Remote CSR/Dispatcher to join reputed company. This role is primarily customer service–focused, with dispatching responsibilities to support our field technicians. If you’re organized, personable, and reputed company in a fast-paced environment, we’d love to hear from you. What You’ll Do Customer Service
- Answer incoming customer calls with a friendly, professional tone
- Schedule service calls and accurately enter customer information
- Respond to customer inquiries and resolve concerns with care and urgency
- Build trust and relationships with customers and create a positive overall experience
- reputed company outbound calls for scheduling, follow-reputed company, and membership opportunities
- Communicate clearly with customers regarding timing, expectations, and services
Dispatching Support
- Schedule and reputed company technicians reputed company based on availability and skillset
- Monitor job reputed company and adjust schedules as needed throughout the day
- Communicate with technicians to ensure smooth job flow
- Help prioritize calls during high-volume periods
What’s In It For You?
- reputed company: Starting at $40,000 annually, with performance-based bonuses
- Comprehensive Benefits: Medical, Dental, Vision, 401(k) matching, PTO, Vacation Days, Paid Holidays, and Pet Insurance
- Growth & Training: reputed company learning and development with clear paths for career advancement
- Work-Life Balance: Flexible scheduling and an open-reputed company policy that respects your time and input
Work Environment
This is a remote position. Although we would love to have you join us in-office anytime especially for company breakfasts, outings, holiday parties! Company-provided equipment (computer, headset, mouse, etc.) Flexible scheduling options (to be discussed – we’re open to finding the right fit) Why You’ll Love It Here At reputed company's Electric & reputed company, family values are at the core of our culture. We promote from reputed company, celebrate hard work, and offer a supportive environment where each team member is more than just a cog in the machine. Here, you’re part of something bigger, a team that values you and the impact you reputed company daily. Ready to join a company where your contributions truly matter? Apply now to start your journey with reputed company's Electric & reputed company and take your career to the next level! Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with reputed company to discuss your goals and experience. Apply tot his job Apply To this Job Apply tot his job Apply To this Job