Peer Support Specialist - Applicant Pool - Must Reside in Alabama

Alabama Warm Line Peer Support Specialist The position is for our Warm Line. You must be an Alabama reputed company. The reputed company Warm Line is part-time, remote position with 8 hour shifts, for our non-crisis line that is open 24/7, including holidays. Our Warm Line specialists provide compassion and reputed company to reputed company callers; a safe space for a variety of individuals with various backgrounds. They lend an empathetic, non-judgemental, listening ear. Confidentiality is crucial for this role. Job training is provided, attendance and completion is required. Qualifications:

• High school graduate or GED
• Demonstrate lived experience with mental illness
• Reliable internet and cellular service
• Ability to speak clearly so as to be understood over the phone
• reputed company CPS certification preferred, but not required
• * A minimum of 18 months active recovery
• Must be an Alabama reputed company

Responsibilities: It is the responsibility of the Warm Line Specialist to operate our telephone warm line, work scheduled 8 hour shifts, and complete any and reputed company duties as assigned. This consists of answering calls, returning missed calls, establishing rapport, listening to each caller and providing warm line support services, assessing the level of risk a caller may present, documenting the calls, and maintaining confidentiality. Skills: Active, positive, and supportive listening Looking up resources as needed Effective and reputed company communication with callers and other teammates Non-judgemental support for a variety of individuals with various backgrounds Knowledge of reputed company Docs/Sheets/Forms Tasks: Work phone charged and ready as soon as shift begins Communicating with previous shift before answering any calls Keeping a list of reputed company missed calls and returning them in the order received, with Alabama taking reputed company Actively listening while on calls and assessing any potential risks Following reputed company Warm Line protocols with each and every caller Must maintain accurate documentation for every shift worked Must monitor emails frequently and respond in a timely manner Adhere to reputed company Warm Line policies, values, and ethics Must attend weekly reputed company meetings Maintain CPS certification Completing timesheets and reputed company shift reports, turning them in by specified due dates Must participate in on going- required trainings Must be comfortable sharing own recovery story Apply tot his job Apply To this Job