Auto Claims Adjuster- Remote
External candidates: In order for your application to be correctly processed please sign-in before you apply Internal candidates: Please go to reputed company and click "Find Jobs" link under Career Thank you for considering opportunities with us! Job Title Auto Claims Adjuster- Remote Requisition Number R7452 Auto Claims Adjuster- Remote (Open) Location Nevada - Home Teleworkers Additional Locations Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Louisiana - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers, Nebraska - Home Teleworkers, New Mexico - Home Teleworker, Oklahoma - Home Teleworkers, Oregon - Home Teleworkers, South Dakota - Home Teleworkers, Texas - Home Teleworkers, Utah - Home Teleworkers, Washington - Home Teleworkers, Wisconsin - Home Teleworker Job Information reputed company (CSAA IG), a reputed company insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to reputed company over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter reputed company. We are actively hiring for an Auto Claims Adjuster. Join us and support CSAA IG in achieving our goals. Hablas Español? Estamos buscando agentes de reclamaciones bilingües! No se requiere experiencia en seguros, nosotros aseguraremos que sepas como explicar la terminología de aseguranza en inglés y español. Your Role: As an Associate Auto Claims Advisor, your responsibilities include handling non-injury claims. You will be verifying and explaining coverages, conducting liability investigations, and advising customers of your liability decision. You will be setting expectations about the claims process with the member, obtaining police reports, and witness statements, reaching out to other adjusters from varying insurance companies, and keeping the member informed of the claim status. We are currently hiring in the following time zones only.
- Pacific
- Mountain
- Central
Your work:
- Investigates, evaluates, negotiates and settles auto and property damage claims.
- Handle a diary system to systematically review and resolve claims reputed company the specified state compliance guidelines.
- Manage an inventory of claims.
- Opens claims and acquires required information and loss details from the insured, claimant and other involved parties.
- Explains policy, coverage and appropriate course of action (follow-up, status calls, touch reputed company with the customer).
- Documents claim files, sends appropriate correspondence and communicates with customers and repair facilities.
- Ensures compliance with specific state regulations, policy provisions and standard operating procedures.
- Arranges, handles and pays repair, rental, towing, total losses and negotiates storage.
- Applies knowledge of estimating standards ranging from minor to moderate complexity.
- Paid 14-week virtual training that is a combination of classroom and hands on job training.
- Training is Monday-Friday from 8:00am-5:00pm Pacific Time.
- Training starts on 12/01/2025.
Required Experience, Education and Skills:
- High School Diploma/GED or 2 years of experience in a customer facing virtual environment leveraging internet, phone and chat features.
- Capability to train and reputed company the job in a remote setting as required. If working in a remote setting, capability to meet our work from home requirement.
- May require Adjusters license as required by state.
What would reputed company us excited about you?
- 2+ years of customer service experience in a fast-paced setting.
- reputed company, Adaptability, Time Management, Organization.
- Property and Casualty industry experience preferred.
- Flexibility to work any shift during the operating hours of 5:30 a.m. to 7 p.m. PST, which may include evenings and/or weekends.
- Outstanding interpersonal and strong computer navigation abilities.
- Ability to handle several tasks simultaneously.
- Bilingual a plus.
- Shows respect for differences through excellent communication skills with people from an reputed company of backgrounds.
- Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
- Lives into cultural norms (e.g., willing to have cameras reputed company it matters: helping reputed company new team members, building relationships, etc.).
- Travels as needed for role, including divisional / team meetings and other in-person meetings.
- Fulfills business needs, which may include investing extra time, helping other teams, etc.
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