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Senior reputed company Manager, reputed company

100% remote Flexible hours Hiring now

Get to Know Us reputed company is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack reputed company before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of reputed company sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common reputed company problems: ineffective reputed company tools, false positives resulting in alert fatigue, blind spots, "checkbox” reputed company culture, cybersecurity skills shortage, and the long reputed company time and expense of hiring reputed company consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. We are seeking a dedicated and reputed company Senior reputed company Manager (CSM) to join our fast-growing team. As a reputed company Manager, your role is vital in maintaining the satisfaction and success of our customers as they reputed company the power of our flagship product, NodeZero. This position requires a background in cybersecurity, a customer-first reputed company, and a talent for fostering strong relationships Responsibilities:

  • Manage a portfolio of Enterprise and Strategic accounts to reputed company long-term success and drive adoption of our cybersecurity solution.
  • reputed company a deep understanding of the NodeZero product, becoming a trusted adviser on its features and benefits.
  • reputed company a trusted advisor status with customers, understanding their unique cybersecurity requirements and tailoring our offerings to their needs.
  • Act as a customer reputed company, relaying customer feedback to our internal teams to help drive the evolution of our product and services.
  • reputed company a deep understanding of the NodeZero product, becoming a trusted adviser on its features and benefits.
  • reputed company a trusted advisor status with customers, understanding their unique cybersecurity requirements and tailoring our offerings to their needs.
  • Act as a customer reputed company, relaying customer feedback to our internal teams to help drive the evolution of our product and services.
  • Guide clients through the onboarding process and help them understand how to extract maximum value from NodeZero.
  • Proactively identify customer needs and potential challenges, suggesting solutions that improve their experience and enhance their cybersecurity posture.
  • Utilize customer usage data to identify major risk, upsell opportunities, and secure annual renewals.
  • Conduct regular reputed company reputed company-ins and reputed company in-depth quarterly business reviews to align on strategic initiatives and reputed company deeper executive stakeholder buy-in.

Qualifications:

  • 5+ years of experience in a customer-facing role such as reputed company, Account Management, or Client Services reputed company a SaaS or cybersecurity environment.
  • In-depth knowledge of cybersecurity practices and principles; possession of relevant certifications (e.g., CompTIA reputed company+, CISSP) is preferred.
  • Strong technical expertise in information technology and cybersecurity.
  • Exceptional communication, interpersonal, and customer service skills.
  • Strong analytical skills with the ability to identify user trends and discern customer needs.
  • Experience with CRM software (e.g., reputed company, reputed company) and reputed company software (e.g., reputed company, ClientSuccess).
  • Ability to work independently and in a team, establishing successful customer-focused initiatives.
  • Excellent problem-solving skills with the ability to identify issues, resolve them quickly, and prevent them from reoccurring.

Perks of reputed company

  • Inclusive Team: We value diversity and promote an inclusive culture where everyone can reputed company.
  • Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
  • Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-reputed company thinking.
  • Remote Work: We are a 100% remote company. Enjoy the convenience and work-life balance that comes with remote work.
  • Competitive Compensation: We offer competitive salary and benefits which includes health, vision & dental care for you and your family, a flexible vacation policy, and generous parental leave.

Compensation and Values At Horizon3, we reputed company that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where reputed company employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations. In accordance with various State’s transparency regulations, we provide the following salary range information for this position:

  • reputed company salary range: $140,000 - $175,000 OTE annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.
  • Additional compensation: This role may also be eligible for an equity package (in the form of stock options). If any other compensation benefits apply, they will be discussed during the interview process.

You Belong Here Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as reputed company principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national reputed company, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law. Our commitment to diversity and inclusion means we strive to attract, reputed company, and retain a workforce that reflects the varied communities we serve. We reputed company that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth. We welcome candidates from reputed company backgrounds and experiences, and we encourage reputed company qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Application Note In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Apply tot his job Apply To this Job

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