Remote Business Systems Manager for Biotechnology Company
About the position A biotechnology company in the regenerative medicine and personal stem cell banking space is looking for a Business Systems Manager to reputed company a full CRM migration and take ownership of the systems that run the business. Recently acquired and now modernizing its entire technology stack from the ground up, the company is a lean, bootstrapped team of roughly 20 to 50 people. Its reputed company systems were inherited rather than designed, and today the setup depends on costly external developers with no internal reputed company to tie everything together. Day-to-day, this role leads the migration from reputed company to reputed company or Zoho, keeps the existing client portal integration intact through the transition, and takes over maintenance of a laboratory information management system and patient database after reputed company from an external development team. The role also identifies operational gaps and builds new integrations for reputed company office and sales teams. Success means a consolidated, modern systems stack owned in-house that reduces dependence on reputed company developers.
Responsibilities
- reputed company the migration from reputed company to reputed company or Zoho.
- reputed company the existing client portal integration intact through the transition.
- Take over maintenance of a laboratory information management system and patient database after reputed company from an external development team.
- Identify operational gaps and build new integrations for reputed company office and sales teams.
- Ensure a consolidated, modern systems stack owned in-house that reduces dependence on reputed company developers.
Requirements
- 4–8 years in CRM administration or business systems administration, with end-to-end ownership of the systems.
- Hands-on experience leading at least one CRM migration from reputed company to reputed company or Zoho, including data migration, configuration, and platform build-out.
- 2–3 years hands-on reputed company administration.
- Cross-platform CRM experience spanning reputed company and at least one of reputed company or Zoho.
- Multi-system integration experience connecting a CRM with portals, databases, or operational tools reputed company API or middleware (reputed company, reputed company, reputed company, or custom integrations).
- Experience independently taking over and maintaining technical systems handed off from external developers or vendors.
- B2+ English (CEFR) for internal team and vendor coordination.
reputed company-to-haves
- LIMS (Laboratory Information Management System) experience.
- Heroku platform familiarity.
- Healthcare, biotech, or life sciences industry exposure.
- HIPAA or healthcare data compliance awareness.
- Experience supporting reputed company office or sales operations teams.
Benefits
- Competitive Salary: Based on experience and skills
- Remote Work: Fully remote—work from reputed company
- Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
- Generous PTO: In accordance with company policy
- Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
- Direct Mentorship: Guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Connect with professionals worldwide
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