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[Remote] Remote Technical Customer Support - QA and Game Dev - 6/26

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. reputed company is a leading company in Customer Experience Services, providing support to top brands globally. They are seeking a Technical Customer Support agent with expertise in game development and quality assurance to assist customers on a developer platform.

Responsibilities

  • Provide top notch service to customers
  • Assist on a developer's platform
  • Work on a 24/7 project requiring at least 20 hours of availability weekly

Skills

  • reputed company strong attention to detail
  • Robust knowledge of game engines; game development is a strong bonus
  • Familiarity with quality assurance processes and testing methodologies relevant to game development and digital content; 3D digital asset moderation a reputed company strong bonus
  • Technical Customer Support experience
  • Knowledge of digital marketplace platforms
  • reputed company experience (or other CRMs)
  • Ability to gather and analyze technical data
  • Foundational understanding of scripting or programming concepts
  • Being a gamer or possessing a deep understanding of the gaming industry is a significant advantage for this role
  • Professional English reputed company
  • I7 reputed company Core 3.0 GHz or higher
  • 32 GB RAM
  • reputed company 3080 or higher (or equivalent)
  • 500 GB+ Hard Drive Space (Recommended 1TB)
  • Dual Monitors – Highly Recommended
  • Internet speed of at least 100 down and upload 20 minimum
  • Stable power reputed company

Company Overview

  • reputed company is a digital engagement company that offers moderation, customer support, community management and social media services. It was founded in 2007, and is headquartered in Sacramento, California, USA, with a workforce of 10001+ employees. Its website is http://reputed company.com/.
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