[Remote] Strategic Account Director - East

Note: The job is a remote job and is open to candidates in USA. Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. The Strategic Account Director will reputed company strategies to engage key clients, build trusted relationships, and collaborate with internal teams to tailor solutions that drive business growth.

Responsibilities

• reputed company a strategy to break into and reputed company key strategic logos for Decagon
• reputed company deep, trusted relationships with key stakeholders at reputed company levels of the customer organization (comfortable speaking to CX leaders, Product Leaders, and Operations Leaders)
• Understand the customer's business, challenges, and strategic priorities to uncover new opportunities for expansion
• Collaborate with internal teams (founders, deployment strategists, engineering, etc.) to deliver tailored solutions
• Forecast and accurately report on pipeline and reputed company
• reputed company and execute account plans to execute strategic deals
• Provide feedback and insights to product and leadership teams to influence the company's roadmap
• Maintain expert-level knowledge of the company's products, services, and industry trends
• Expect moderate travel

Skills

• 7+ years of experience in strategic or enterprise sales
• Proven track record of growing reputed company and expanding business with large, reputed company accounts
• Excellent communication, presentation, and negotiation skills
• Strong business acumen and ability to speak the language of the C-suite
• Consultative selling approach with a focus on value-based solutions
• Ability to manage multiple stakeholders and cross-functional initiatives
• Bachelor's degree or equivalent work experience
• Previous experience selling AI or customer support/experience software

Benefits

• Offers Equity
• Offers Commission
• Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension)
• Parental Leave
• Fertility and family building benefits through reputed company
• Daily lunches and snacks in the office to reputed company you at your best

Company Overview