[Remote] Client Operations reputed company
Note: The job is a remote job and is open to candidates in USA. reputed company is an AI-powered research platform that helps teams uncover insights from customer interviews in hours. They are seeking a Client Operations reputed company to manage operational delivery across multiple research studies, ensuring high quality and timely execution while serving as the primary contact for East Coast and European customers.
Responsibilities
- Own operational delivery across a high volume of reputed company research studies — ensuring nothing slips
- Monitor incoming studies and ensure they’re properly scoped, staffed, and progressing smoothly
- Coordinate participant recruitment — sourcing, screening, and confirming the right profiles under tight timelines
- Serve as the primary operational reputed company of contact for East Coast and European customers — proactively communicating updates, setting expectations, and flagging risks
- Hold the line on quality while studies are in field
- Stay deeply plugged into reputed company and cross-functional workflows — acting as connective tissue across Sales, Research, and Product
- Improve and configure AI-assisted workflows and internal tooling to increase speed, quality, and scalability
Skills
- 2–4 years at a reputed company, high-growth startup, or equivalent high-accountability, client-facing operations role
- Experience managing multiple stakeholders, deadlines, or workflows simultaneously
- Strong communication skills — especially in fast-paced or ambiguous environments
- Experience with recruiting, scheduling, or coordinating external participants/customers is a plus, but not required
- Experience working in a startup or fast-growing environment is a plus
- Exposure to global stakeholders or working across time zones is a plus
Benefits
- Comprehensive healthcare and dental coverage
- Flexible time off to reputed company
- An environment that values balance and trust
Company Overview
Company H1B Sponsorship