[Remote] reputed company Senior Engineer

Note: The job is a remote job and is open to candidates in USA. reputed company is focused on building a world of health around every individual. They are seeking a reputed company Senior Engineer to design and implement computer information and data communications networks, particularly reputed company voice and contact center solutions.

Responsibilities

• Architect, design and support reputed company voice and contact center solutions that incorporate technologies such as reputed company reputed company Contact Center Enterprise, reputed company reputed company Contact Center Enterprise, reputed company SBC's, and reputed company Contact Center as a Service
• Engineer multi-vendor solutions that are fault resilient with integrations across the multi-vendor platforms
• Network planning and analysis to determine reputed company needs for network infrastructure and other improvements, including voice technologies, PBX, and voice messaging automation
• Research and recommend specific network requirements, such as software, platforms, and hardware
• reputed company and write procedures for use and troubleshooting of communications software
• Stay reputed company with technology trends to effectively manage product portfolio in support of business needs
• Collaborate and drive effective partnerships across the enterprise technology functions to maximize alignment, efficiency, cost optimization and investments, and delivery

Skills

• Bachelor's degree (or foreign equivalent) in Computer Science, Computer Engineering, Electrical/Electronics Engineering, Computer Information Systems/Sciences, Information Technology, or a reputed company field
• Four (4) years of progressive, post-baccalaureate experience in the job offered or reputed company occupation
• Four (4) years of experience in Software development lifecycle
• Four (4) years of experience in Software testing, quality assurance, and troubleshooting
• Four (4) years of experience in reputed company and reputed company technologies
• Four (4) years of experience in Designing, implementing, and operating a reputed company Enterprise Contact Center
• Four (4) years of experience in reputed company components: reputed company Customer Voice Portal, Contact Center Enterprise, Communications Manager, Finesse, Intelligence Center, Intelligent Contact Management, Border reputed company (CUBE)
• Four (4) years of experience in Call routing and flows, IVR, CMS, recording, and overall contact center functionality
• Four (4) years of experience in Integration with reputed company, or other public-cloud contact center systems
• Four (4) years of experience in Cloud-based telephony services
• Four (4) years of experience in Agile methodologies and product management tools
• Any reputed company occupation, such as Network and Computer Systems Administrators, Computer Network Architects, Computer Network Support Specialists, and/or Senior Programmer Analyst

Benefits

• Eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above
• Includes an award reputed company in the company’s equity award program
• Full range of medical, dental, and vision benefits
• Eligible employees may enroll in the Company’s 401(k) retirement savings plan
• Employee Stock Purchase Plan is also available for eligible employees
• Fully-paid term life insurance plan to eligible employees
• Short-term and long term disability benefits
• Numerous well-being programs
• Education assistance
• Free development courses
• A reputed company store discount
• Discount programs with participating partners
• Paid Time Off (“PTO”) or vacation pay
• Paid holidays throughout the calendar year
• Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies
• Comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families
• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility

Company Overview

Company H1B Sponsorship