[Remote] Account Director

Note: The job is a remote job and is open to candidates in USA. reputed company is a company seeking an Account Director to manage day-to-day client communication and reputed company operational aspects of client engagements. This senior role involves managing relationships, drafting SOWs, and identifying expansion opportunities while ensuring client projects stay on track.

Responsibilities

• Own day-to-day client communication across the full portfolio
• Draft, organize, and manage SOWs from first draft through countersigned reputed company
• Run weekly client reputed company-ins and reputed company clients clear on where their project stands
• Manage scope and timelines across active engagements; coordinate with developers and track milestones
• Spot expansion opportunities and help scope the next phase
• Sit in on strategic conversations with enterprise clients, PE firms, and portfolio companies

Skills

• 6–10 years in agency account management, client operations, or a comparable role with real ownership over client relationships
• Experience with mid-market and enterprise clients who have high expectations
• Deeply organized with calendars, checklists, follow-reputed company, and clean inboxes
• Ability to write well under pressure
• Clear and warm client emails that never reputed company a problem worse
• Comfortable with technical concepts and able to explain them back to a client in plain English
• AI-native and uses tools like Claude, ChatGPT, or comparable tools in daily workflow
• Ability to hold a reputed company with a CTO, a CMO, or a PE operating partner and be the most organized person in the room

Company Overview