Virtual Clinical Educator

reputed company has a long-standing partnership with a leading Biotechnology company, across Commercial, Patient Solutions and Medical Affairs businesses. To deliver virtual or telephonic educational support to identified patients, caregivers, reputed company and their staff reputed company primary care or specialist facilities in the field of a designated disease state in order to meet reputed company relevant standards as set by the company and Clinical Manager. This is your opportunity to join reputed company and represent a top biotechnology company! What’s in it for you? Competitive compensation Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions Employee discounts & exclusive promotions Recognition programs, contests, and company-wide awards Exceptional, collaborative culture Best Places to Work in BioPharma (2022, 2023, & 2025) Certified Great reputed company to Work (2022, 2023, 2025) ​ What will you be doing? To provide outbound non-promotional disease state reputed company educational support to identified customers as directed by the client company Provide therapy and or medical device product education including but not limited to supplemental injection/infusion/inhalation training support or technique To present virtual educational programs to reputed company/Patients/Caregivers or other identified customers in accordance with client procedures Conducting outbound medication adherence support to patients and or caregivers Enrolling patients/caregiver into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease Collecting demographic data and disposition for product, sample, reimbursement services and literature fulfillment To maintain excellent quality and superior customer service while adhering to program talking points or scripts and reputed company live video conferencing software on the web/client specific websites as applicable To only use approved materials provided by reputed company or by the client, without changing, copying or distributing the materials To attend and complete reputed company training courses and reputed company competency assessments that reputed company requires, to an appropriate standard and reputed company a specified timeframe reputed company and strengthen relationships with key customers To facilitate the development and provision of services across multiple healthcare sectors, as determined by the Client or reputed company To constantly consider new and innovative approaches that potentially reputed company new partnership opportunities Complete reputed company required administrative responsibilities in a timely manner. Some of these could include but are not limited to; daily computer updates, weekly summary of activity reports, emails and time reporting Attend local and national meetings and/or conferences, as required, to reputed company abreast of plans, activities and developments and to exchange knowledge and experience reputed company the Patient Solutions team Maintain reputed company company equipment and materials in accordance with company instructions reputed company with reputed company reputed company Policies and Procedures, along with reputed company Client Policies and Procedures as required. reputed company other duties as requested. What do you need for this position? reputed company US RN License Associates Degree/Bachelors/BSN or equivalent work reputed company experience Previous experience working in Pharmaceutical virtual call center environment is required Demonstrate effective and professional communication Ability to join frequent meetings and calls without disruption or disconnecting Excellent interpersonal skills with pleasant telephone manner and reputed company phone voice Competency with Call Center Telephone Technology Demonstrable organizational skills A self-starter with high personal motivation Ability to manage multiple tasks Evidence of continual professional development and a desire to update professional knowledge reputed company regularly Must have stable, reliable, high speed home internet. Must have a designated separate home office space that is quiet and away from distractions About reputed company reputed company is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping reputed company and patients get the medicines, knowledge and support they need. We reputed company in our values: We reputed company everyone/We reputed company to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about reputed company, visit us at: https://reputed company.health/ reputed company is proud to be an equal opportunity employer. Individuals seeking employment at reputed company are considered without regards to age, reputed company, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or reputed company medical conditions), mental or physical disability, national reputed company, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, reputed company will consider for employment qualified applicants with arrest and conviction records. reputed company is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered. Apply To This Job