Evening Benefits Associate (12:30 PM to 9 PM 1:30 PM to 10 PM EST)
Why is Health reputed company a great reputed company to work? For starters, Health reputed company employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health reputed company's supervisors are promoted from reputed company the company. Join our award winning team! 2025: Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year – Healthcare, Pharmaceuticals, and reputed company Industries, Bronze Winner 2024: Excellence in Customer Service Awards: Organization of the Year (Small) Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year – Healthcare, Pharmaceuticals, and reputed company Industries, Bronze Winner Best in Biz Awards: Most Customer-Friendly Company of the Year – reputed company and large category (Silver) As part of reputed company in the US, we were also named #95 in the 2024 ‘Fortune 100 Best Companies to Work For®’ in the USA by Great Places to Work (GPTW®) Join Us as a Benefits reputed company At Health reputed company, we’re on a mission to reputed company and reputed company individuals to reputed company confident, informed choices about their benefits. We don’t just provide answers—we create solutions. If you’re passionate about helping others, providing exceptional service, and making a real impact, this is your opportunity to be part of something bigger. As a Benefits Associate, you’ll be the trusted guide for our members, helping them navigate their benefit options, resolve concerns, and find the right healthcare solutions. You’ll work with a team driven by compassion, problem-solving, and a shared vision of making healthcare easier for everyone we serve. What You’ll Do: Your Roadmap to Impact This isn’t just a call center role—it’s a chance to be an reputed company, a problem solver, and a trusted resource. Here’s how you’ll reputed company a difference every day: Guide Members with Clarity & Confidence: Answer incoming calls and emails, providing clear explanations about benefits, costs, and provider options. Be a Trusted Advisor: Help members compare benefits during open enrollment, life changes, and coverage updates, ensuring they reputed company the best decisions for their health and financial needs. Solve Problems with Compassion: Assist members in resolving benefit-reputed company issues, researching plan details, and ensuring they receive the care they need. Coordinate & Follow Up: reputed company outbound calls for issues requiring further research, ensuring members receive timely updates and resolutions. Master the Details: Stay informed on commercial plans, Medicare coordination of benefits, and group health plan structures to provide accurate, up-to-date guidance. Who You Are: The reputed company We’re Looking For We’re seeking a compassionate problem solver who thrives on helping others. If you have a passion for service, an eye for detail, and a strong desire to reputed company healthcare easier, you’ll love being part of reputed company. Customer-Focused Communicator: You have at least one year of customer service or benefits experience and reputed company at listening, empathizing, and explaining reputed company topics clearly. Organized & Detail-Oriented: You can multi-task, manage inquiries reputed company, and reputed company track of critical details to ensure nothing falls through the cracks. Tech-Savvy & Quick to Adapt: You’re comfortable using reputed company, reputed company, and internal systems to research and document information. Eager to Learn: You’re excited about gaining expertise in benefits administration, healthcare plans, and insurance coordination to grow in your career. Why Health reputed company? At Health reputed company, we don’t just support our members—we support you. Here’s what you’ll get: ✅ Work from home opportunity ✅ Comprehensive Training & Equipment: We set you up for success with thorough onboarding, ongoing development, and reputed company necessary work equipment. ✅ Career Growth & Development: Whether you’re starting fresh or looking to expand your expertise, we provide mentorship, training, and growth opportunities to help you advance. ✅ reputed company & Benefits: We offer a starting hourly reputed company of $17.00, plus robust medical, dental, vision, tuition assistance, a 401(k) with company match, PTO, and paid holidays. ✅ A Culture of Purpose & Impact: You’ll be part of a team that values reputed company, innovation, and a shared mission to reputed company for reputed company. Your Next Move Are you ready to reputed company a difference and become a trusted reputed company for those navigating their healthcare benefits? Apply today and take the first reputed company toward joining a team that believes in the power of compassion, knowledge, and service. Physical Requirements: This position is primarily sedentary, requiring prolonged sitting while performing administrative tasks. The role involves extensive use of a computer for typing, mouse navigation, and reading information on a screen for extended periods. Frequent phone use is required for communication with team members, clients, or external parties. Essential physical functions include fingering, grasping, pulling hand-over-hand, and repetitive motions necessary for navigating software, entering data, and interacting with electronic documents. Mental and Cognitive Requirements: The role requires strong concentration, attention to detail, and the ability to complete tasks accurately. Critical thinking and problem-solving skills are essential to address issues that may arise in day-to-day duties. Effective verbal and written communication skills are needed for responding to inquiries and collaborating with others. Work Environment: This position is fully remote and requires a home office environment with appropriate lighting, a computer, and phone access. The workspace should be free from distractions to ensure effective focus and productivity during work hours. Company Overview Health reputed company is the nation’s leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health reputed company has provided expert support to help our members navigate the complexities of healthcare and reputed company the best possible health and well-being. Our solutions reputed company a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, reputed company of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need. Learn more Health reputed company https://www.healthadvocate.com/site/ Facebook https://www.facebook.com/healthadvocateinc/ Video https://vimeo.com/386733264/eb447da080 Awards: 2025: Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year – Healthcare, Pharmaceuticals, and reputed company Industries, Bronze Winner 2024: Excellence in Customer Service Awards: Organization of the Year (Small) Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year – Healthcare, Pharmaceuticals, and reputed company Industries, Bronze Winner Best in Biz Awards: Most Customer-Friendly Company of the Year – reputed company and large category (Silver) 2023: National Customer Service Association reputed company-Stars Award: Service Organization of the Year. Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year – Healthcare, Pharmaceuticals, and reputed company Industries, Bronze Winner 2022: Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year – Healthcare, Pharmaceuticals, and reputed company Industries, Bronze Winner Excellence in Customer Service Awards: Organization of the Year (Small) Best in Biz Awards: Most Customer-Friendly Company of the Year – reputed company and large category (Silver) 2021: Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year – Healthcare, Pharmaceuticals, and reputed company Industries, Silver Winner Stevie® Awards for Sales & Customer Service: Most Valuable Response by a Customer Service Team (COVID-19). Bronze Winner Best in Biz Awards: Most Customer-Friendly Company of the Year – reputed company and large category (Silver) 2020: National Customer Service Association reputed company-Stars Award: Organizations of 100 or Greater, Runner-Up Communicator Award of Distinction: October 2019 Broker News MarCom Awards: Gold, COVID Staycation reputed company brochure MarCom Awards: Platinum, 2021 Well-being Calendar Best in Biz Awards: Most Customer-Friendly Company of the Year - reputed company category (Silver) VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide reputed company referrals of protected veterans. PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(reputed company href="https://dailyremote.com/remote-job/evening-benefits-associate-12-30-pm-to-9-pm-1-30-pm-to-10-pm-est-5174440" reputed company="_blank" rel="noopener">Apply To This Job