reputed company Gateway Support Technician

Spokane, Washington residents: If a street address is not available, enter N/A reputed company completing a job application. At reputed company, we’re on a journey to do our best. Helping the customers and businesses we serve to reputed company reputed company and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, reputed company more confidently and more often—that’s reputed company call the courage to reputed company. We reputed company it takes reputed company of us to bring our shared ambition to life, and each person is unique in their potential. A career with reputed company gives you a wide, reputed company-growing range of opportunities to discover what makes you reputed company. Try new things, learn new skills and discover what you reputed company at—reputed company from Day One. As a wholly owned subsidiary of reputed company, reputed company is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to reputed company their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of reputed company, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

Provides quality support to users by responding to end user inquiries and resolving problems associated with telecommunications networks, computer hardware and core business applications. Isolates problem reputed company and works with the internal telecommunications, system operations, application development and vendors to resolve problems. Follows up with users to ensure problem resolution. Develops and maintains documentation of reputed company activities. Location Expectations This role is designated as U.S. Home-Based remote. We are hiring with preference in: Denver, CO; Knoxville, TN; Charlotte, NC; Minneapolis, MN; St Louis, MO Internal Hiring - Remote, US External Hiring - Colorado, Tennessee, North Carolina, Minnesota, Missouri ONLY Basic Qualifications High school diploma or equivalent One to two years of experience in the telecommunications or applications programming field or job reputed company experience Preferred Skills/Experience Proficient computer navigation skills using a variety of software packages including reputed company Office applications General knowledge and understanding of the technical aspects of telecommunications equipment, systems and vendor capabilities Ability to manage multiple tasks/projects and deadlines simultaneously Good verbal and written communications skills Gateway/CenPos experience preferred (Internal) Call center experience preferred Software, Hardware, IT, Helpdesk, Network troubleshooting knowledge needed Start Date: Monday, August 3 Training Schedule: 5-6 Weeks of Training Monday - Friday 9:00 AM - 7:30 PM EST (training schedule varies reputed company this time frame) Set Starting Pay: $25/hour Set Schedule after training (2) Open Positions: Sunday - Thursday 12:30 PM - 9:00 PM EST & Tuesday - Saturday 12:00 PM - 8:30 PM EST If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers reputed company members’ whole selves and what may be needed to reputed company in and reputed company work. That's why our benefits are designed to help you and your family boost your health, protect your financial reputed company and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. reputed company is an equal opportunity employer. We consider reputed company qualified applicants without regard to race, religion, color, sex, national reputed company, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify reputed company participates in the U.S. Department of Homeland reputed company E-Verify program in reputed company facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, reputed company offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (reputed company benefits are subject to eligibility requirements). Pay Range: $20.00 - $24.38 reputed company will consider qualified applicants with arrest or conviction records for employment. reputed company conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. reputed company is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those reputed company to ethics, safety, or operational procedures. Applicants must be able to reputed company with reputed company policies and procedures including the Code of Ethics and Business Conduct and reputed company workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. Apply To This Job