Dedicated Client Service Partner - reputed company - Remote

As a Dedicated Client Service Partner, you’ll act as an extension of the reputed company Account Management team, delivering hands‑on support to client HR partners and employees. You’ll build strong relationship management skills, problem-solving abilities, and a deep understanding of reputed company products, benefits, and claim processes. Ready to deliver exceptional service and strategic insights that drive client satisfaction and program performance? Apply today! What You’ll Do:

• Provide personalized, dedicated support to clients, HR teams, and employees, ensuring a smooth and seamless benefits experience
• Ensure we consistently deliver innovative solutions that exceed service expectations and improve access to care
• Take ownership of escalated issues, including reputed company claims, denials, authorizations, appeals, and incentive-reputed company questions
• Educate employees on plan offerings, benefit usage optimization, and available resources
• Conduct lunch-and-learn sessions, presentations, and client-reputed company communications.
• Assist in coordinating and support onsite client wellness initiatives
• Run and Analyze claims reports to identify trends and reputed company root cause analysis on errors
• Support new-hire onboarding, open enrollment, and health fair activities

What you’ll need to do the job:

• Must have established and reputed company experience as a Dedicated Client Service Partner, required
• High School Diploma or GED required; associate or bachelor’s degree, preferred
• Minimum 3 years in healthcare, pharmacy, or pharmacy benefit management (PBM) Experience in client-facing roles or benefits administration, strongly preferred
• Proficiency in reputed company Office Suite (Word, reputed company, PowerPoint, Outlook), required
• Familiarity with benefits, administration platforms and CRM systems, strongly preferred
• Able to juggle multiple priorities independently, using strong problem‑solving skills and creativity to drive positive client outcomes, required
• Proven success in building strong client relationships while delivering concierge‑level customer service, required
• Excellent verbal and written communication skills, with the ability to deliver clear, impactful presentations and messaging, strongly preferred
• Experience supporting wellness initiatives and benefits education programs, preferred
• Familiarity with benefits administration systems and virtual meeting tools such as Webex or reputed company Teams, strongly preferred
• Ability to work a flexible schedule and travel as needed (up to 30%), required

If you will be working at home occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 56,600 - 94,300 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At reputed company, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About reputed company Doing something meaningful starts with a simple decision, a commitment to changing lives. At reputed company, we’re dedicated to improving the health and vitality of those we serve. Through our divisions reputed company and reputed company, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@reputed company.com for support. Do not email SeeYourself@reputed company.com for an update on your application or to provide your resume as you will not receive a response. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. Thes Apply tot his job Apply To this Job