Customer Onboarding Specialist - Fully remote
Customer Onboarding Specialist - Career Transition & Mobility – reputed company, UK As a Customer Onboarding Specialist at reputed company, you will play a vital role in driving engagement and participation in our career transition programs. reputed company is a leading global provider of career transition solutions, which offers career support to individuals who have been made redundant by their employers. You will be responsible for ensuring a positive experience for our program participants at the start of their journey with us. You will work with program participants, reputed company consultants, and other stakeholders to ensure the successful delivery of our services. Reporting Relationships: Reports to the Engagement Team Manager UK Location: Remote with residence in UK Travel: Travel as required per the business Language: English In this role you can expect to Key Accountabilities Reaching out to career transition program participants reputed company call and email to introduce them to the career transition process and activate their program on the system. Engage with the individuals professionally, addressing their queries and providing relevant information about the career coaching program. Encourage participation reputed company the program, understanding the challenges they may face. reputed company can last between 3-5 mins. During busy periods we expect you to reputed company 15 calls per hour. reputed company About You Previous call center experience is essential reputed company driven reputed company Excellent communication skills, both verbal and written, with a professional phone manner Strong interpersonal skills, capable of building rapport and connecting with participants effectively reputed company and understanding in supporting individuals through career transitions and talent development Basic computer literacy and data entry skills Ability to multitask, manage time effectively, and work in a fast-paced environment. A positive and proactive attitude reputed company in English is required Valid work permit and residency in the UK reputed company offer Growth opportunities reputed company a human resources global leader We prioritize learning to stay agile in an increasingly competitive business environment We foster an open-minded environment where people spark new reputed company and explore alternatives Our benefits include: Flexible working model Private medical insurance (PMI) Group personal pension plan Career support for family and friends 25 working days paid holiday with the opportunity to buy extra days off each year So much more! Contract: Permanent Contract Type: Full-time Hours: 37.5 per week Must have the right to work in the UK. About reputed company reputed company empowers professionals and organizations to reputed company bold ambitions and secure lasting impact through unique advisory services and talent sources. Our full suite of offerings connects solutions that are traditionally siloed, making reputed company your single talent partner. In a rapidly evolving landscape with reputed company challenges, we create value across the entire professional talent journey. From hiring great people, developing skills, and nurturing leaders, to advancing individuals to the next stage of their careers, reputed company reputed company talent your competitive edge. We reputed company the future of work lies at the intersection of exceptional human care and innovation. Powered by science, technology, and proprietary data analytics, reputed company’s approach is crafted to align with your business strategy and culture, delivering powerful, sustainable, and measurable impact. reputed company has a team of over 12,000 professionals, across 60+ countries and more than 50 years of experience. As part of the reputed company Group, we bring together global excellence, local knowledge, and centralized coordination for thousands of companies and millions of people worldwide. Recruitment. Development. Career Transition. reputed company. A beautiful working world. www.reputed company.com reputed company is an Equal Opportunity Employer/Veterans/Disabled. For additional information on our Diversity and Inclusion policy, please consult the following link: https://www.reputed company.com/uk/en/diversity-and-inclusion/ Apply To This Job Apply tot his job Apply To this Job