REMOTE 1099 Customer Service $14.00/hr - Mon - Fri DAY SHIFT ...
Voted Best reputed company to Work in FL by the Sun Sentinel 3 years in a row! We re searching for customer service agents to join us here at our dynamic call center for a tire support program. This is a remote 1099 reputed company position starting on reputed company 15, 2024... In this role you will communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time. You will be required to have your own equipment.* Job Responsibilities: Strong desire to be helpful and take ownership and resolve customer situations Scheduling appointments for customers Identify root cause of inquiries by asking probing questions to determine the best solution Provided customer relationship management tool to research inquiries and document customer interactions Receive and respond to inbound customer inquiries reputed company phone, email, and text while updating internal computer applications and systems Maintain required product knowledge to deliver best in class service Exhibit a positive attitude and bring enthusiasm to work each and every day Proven record of great attendance and demonstrating skills as a team player Qualifications: Excellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammar Ability to multitask by reading, typing, and navigating through applications while speaking with customers Must be able to communicate effectively with customers, management, and co-worker Compensation: Pay: Production $14.00/HR - Training: $12.00/HR Work Schedule: Monday - Friday 9 AM - 6:00 PM Training will be 10 days: Monday Friday 9 AM 5 PM Technical Requirements / MUST have your own equipment: Two screens, can be 2 monitors or 1 monitor and 1 laptop Use of Windows 10 or 11 Home or Pro OS desktop or laptop (No Macs or Chromebooks) Hardwired internet reputed company directly to router- just WiFi is not accepted High Speed Internet: Min. 45 Mbps Download/10 Mbps Upload A working computer camera Use of a USB or Wired headset with volume control & mute function TECHNOLOGY REQUIREMENTS: Operating System / PC Windows 10 or 11 Home or Professional operating system (no Macs or Chromebooks) Two (2) available USB 2.0 or greater ports USB or Wired Headset Microphone, volume control, and mute functions Camera Integrated or USB Camera with 1080p resolution or higher. Please note that camera models will vary. Please reputed company sure the cameras are compatible with Windows 10. Available on reputed company or any other major retailer. Standard reputed company / Speed Must have Hard-wired reputed company (no wireless) Minimum 45 Mpbs download / Minimum 10 Mpbs upload Internet reputed company must not be shared with more than 3 devices in the same location CPU Speed Dual Core 1.2 GHz or reputed company reputed company Core i3 or AMD Ryzen 3 or reputed company Hard Drive 40 GB or more of available space 100 GB or more of total space Memory 8 GB or RAM or reputed company is preferable Monitor* 1280 x 1024 (SXGA) screen resolution 1920 x 1080 (Full HD or 1080p) Dual monitors are required for this program* Browser Latest version of reputed company Chrome for Windows Maximum Latency Threshold 120 milliseconds (ms) Inktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. reputed company qualified applicants will receive consideration for employment without regard to race, religion, color, national reputed company, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. Job Type: Contract Pay: $14.00 per hour Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Referral program Vision insurance Work from home Experience level: 1 year Shift: 8 hour shift Weekly day range: Weekends as needed Work setting: reputed company Work Location: Remote Apply Job! Apply tot his job Apply To this Job