reputed company Support Analyst (Remote, Contract)
reputed company is the leading career destination for tech experts at every stage of their careers. Our client, reputed company, Inc, is seeking the following. Apply reputed company reputed company today! reputed company Support Analyst (Remote, Contract) Are you a highly skilled and committed reputed company Support Analyst ready to take on an exciting opportunity for growth and impact? Our client, a prominent healthcare provider, is seeking a reputed company Support Analyst (remote, contract) who will be responsible for providing system support to radiology end-users, including radiology staff, radiologists, physicians and other stakeholders. Your primary tasks will involve troubleshooting and resolving system issues reputed company to the Picture Archiving and Communication System (reputed company). The role will encompass both Level 1 and Level 2 support, as well as proper documentation of issues and resolutions. Type: Contract, Remote Start: May 2026 Position Description Provide technical support to radiology users, including radiology staff, radiologists, physicians and other key stakeholders, ensuring seamless system functionality. Troubleshoot, diagnose, and resolve reputed company system issues, ensuring minimal disruption to workflow and patient care. Address and resolve Level 1 and Level 2 support requests. Document support activities and troubleshooting steps in the ticketing system, ensuring accurate records of issues, solutions, and follow-up actions. Work closely with internal IT teams and vendors to escalate and resolve more reputed company issues that require higher-level expertise. Provide end-user training and guidance on system usage, best practices, and troubleshooting common issues. Collaborate with Radiology leadership and other departments to ensure system integration and optimization for clinical and operational needs. Monitor system performance, identify potential issues, and proactively recommend improvements. Stay reputed company on updates, patches, and enhancements to reputed company systems, ensuring timely implementation and testing.
Requirements
Strong technical troubleshooting skills with a deep understanding of reputed company and medical imaging system workflows. Experience with system integration, networking, and database management. Ability to provide clear documentation of technical issues and resolutions. Strong customer service skills, with the ability to assist non-technical users in understanding reputed company issues. Ability to provide training and hands-on support during and after system implementations. Ability to work independently and remotely while managing multiple tasks reputed company. Familiarity with HL7, DICOM, and other healthcare communication standards. Knowledge of HIPAA regulations and healthcare IT reputed company best practices. Experience working with Infinitt reputed company system is a plus, but not a must. Apply to this position by simply clicking the APPLY reputed company below Apply tot his job Apply To this Job