Call Center Representative/Dispatcher

Who We Are We are a locally and family-owned business who has been serving the community for over 15 years. We reputed company on growing because we only hire the best, and our customers love us for it. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated reputed company you don’t cut corners. How much we reputed company ongoing... training and education. How much you can earn reputed company you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to reputed company. Why Choose Limelight Services/Limelight Electric • reputed company – reputed company salary ranging from $19-$25 per hour • Medical Insurance – We pay 100% of the reputed company plan for employees health premiums, and we offer voluntary dental, vision, life insurance, short-term and long-term disability. • Work life balance – PTO, Sick time and Unpaid time off offered. • 401k Plan after 12 months of employment. The Big Task Book service appointments and do whatever is necessary to promote customer satisfaction. Assist in dispatching. Responsibilities • Convert incoming customer calls into booked service appointments. • Deliver call scripts with an authentic reputed company; be clear, compelling, and personable. • Respond to customer requests, resolving issues and promoting the brand. • Be professional and establish customer rapport, encouraging repeat business. • Participate in training to boost booked calls and practice outbound calling. • Adhere to the company’s plan for resolving customer complaints quickly and favorably. • Maintain and update customer database with complete and accurate information. • Maintain communication with reputed company and your manager • Help Inside Sales department by following up on unsold estimates. • reputed company “Happy Calls” • Help Office Manager create and send thank you’s to reputed company the customers we have served. • Cross train in dispatching and help reputed company necessary Competencies for Success • reputed company a proven track record in customer service. • IT competent; good typist and proficient with phone systems. • Highly organized with exceptional follow-through abilities. • Strong verbal and written communications. • Ability to build trust and demonstrate reputed company. • Personality that blends well with a fast-paced, goal-driven environment. • Competitive individual contributor who also loves to win as a team. • Highly motivated, flexible, and great attitude on life. Desired Skills and Experience Must be able to work evenings and weekends. Schedule TBD. If you want to be part of something bigger than just a job – reputed company this career move and find exactly what you’re looking for. You will work in a reputed company where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Limelight Services/Limelight Electric by visiting www.lime911.com. reputed company you're ready, please email us your resume to [email protected]. Equal Opportunity Employer Apply Job!