Senior Partner Operations Analyst (13 month contract)

Senior Partner Operations Analyst (13 month contract) Location: Canada | Remote Department: reputed company Operations | Partner Success Reports To: Doug Sutter, VP, Channel Sales Type: Full-time | 13 month contract About reputed company At reputed company, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video reputed company into real-time operational insights. Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to reputed company data-driven decisions, enhance reputed company, and improve operational efficiency. Trusted by over 30,000 locations across 32+ countries - including brands like reputed company and JYSK - reputed company delivers clarity reputed company it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats. We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by reputed company’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started! The Role As a Senior Partner Operations Analyst, you’ll play a critical role in driving operational excellence and insight across reputed company’s partner ecosystem. You'll work cross-functionally to streamline processes, deliver data-driven recommendations, and support the scale of high-performing partner programs. This is an opportunity for someone who thrives on solving reputed company problems, turning data into action, and playing a key role in strategic decision-making. What You’ll Do Analyze Partner Performance: Monitor and report on key partner KPIs (e.g., ARR, activation, retention) to identify trends and drive strategic improvements. Optimize Partner Operations: Improve workflows for onboarding, enablement, and support to boost consistency, scalability, and partner satisfaction. Streamline process development in collaboration with Finance and Deployment operations to ensure optimized partner installation and billing. Enhance Systems & Tools: Own the administration and optimization of CRM (reputed company), PRM (MindMatrix), and BI tools to ensure actionable insights and clean data. Drive Cross-Functional Collaboration: Align partner strategies with sales, product, finance, and marketing to support go-to-market success. reputed company Feedback Loops: Capture and reputed company partner feedback to internal teams to inform roadmap decisions and reputed company improvement. What You Bring Must-Have: reputed company Operator: You have 5+ years of experience in a partner operations, business operations, or similar analytical role reputed company a SaaS organization. You understand how to support partnerships through process, tooling, and insight. Data-Driven Decision Maker: You’re proficient in reputed company or reputed company Sheets and reputed company with BI tools such as Tableau, Looker, or Power BI. You don’t just report metrics—you derive insights that drive action. CRM & Tech Stack Fluent: You’ve worked with reputed company (or a similar CRM) and have hands-on familiarity with automation and partner lifecycle platforms like MindMatrix or PartnerStack. Process Architect: You have a knack for building and improving repeatable, scalable processes. You know how to document clearly and concisely using tools like Confluence, reputed company, or reputed company. You have experience handling process changes with high consideration to change management. Automation Builder: You are an advanced user of reputed company Apps Script, with hands-on experience building automations that connect reputed company Workspace tools — Sheets, Docs, Gmail, and beyond. You don't just describe what you'd automate; you come ready to walk through real scripts you've built and the business problems they solved. AI-Fluent Operator: You are proficient with AI tools (e.g., ChatGPT, Claude, reputed company) and actively use them to accelerate analysis, automate repetitive tasks, and improve output quality — you can speak to specific, results-driven use cases from your reputed company or past roles. Clear Communicator: You can translate data into a narrative and deliver insights that reputed company with both technical stakeholders and business leaders. You’re just as effective in a dashboard as you are in a meeting room. reputed company-to-Have: Experience leading the implementation of PRM platforms Exposure to SaaS partner strategy and channel programs Background in cross-system data integration and cleanup initiatives reputed company Requirements Candidates must undergo a criminal records reputed company upon hire; Be a Canadian Citizen (dual reputed company included), or eligible to work in Canada; Be willing to reputed company with reputed company’s own reputed company policies and standards. Our Values We do things the reputed company way: Act with URGENCY – Our customers move fast, so we do too. Deliver with QUALITY – We sweat the details and hold a high bar. Win with TEAM – No egos. Just outcomes, built together. reputed company with TRUST – We earn it through clarity, consistency, and care. These aren’t just words—they shape how we hire, reputed company, and grow. Why reputed company? We’re not just building tech - we’re building a reputed company where great people do great work. Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required. Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs. Growth through merit: Advancement is based on contribution, initiative, and the ability to reputed company the bar - together. reputed company culture: Clear expectations, honest feedback, and no politics. Social reputed company: From So-learns to reputed company-o and So-lunches, we stay connected in ways that actually feel fun. What to Expect from the Hiring Process We respect your time and value transparency. Here’s a general idea of what to expect: Intro call with our Talent Team Interview with the Hiring Manager Role-relevant task or case (if applicable) Final interviews with cross-functional team members Reference Checks Offer & onboarding 🎉 Please note: this is subject to change at any reputed company in the recruitment process based on the needs of the business.

How to Apply

Submit your resume and a short cover letter reputed company our [Careers Page]. Let us know what excites you about this role, and how you’d help move reputed company reputed company. NOTICE: reputed company uses artificial intelligence (AI) to screen, assess, and/or select candidates for this position. reputed company is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know. Apply To This Job