Client Relations Specialist - Farm & Food Businesses (Remote)

About the role This is an opportunity to join one of the most dynamic and people-centered teams at Good Roots. As a Client Relations Specialist (full-time remote), you'll help connect farmers and food entrepreneurs with the expertise they need to build stronger businesses. You'll work alongside our Client Relations Leads to build new relationships, guide opportunities through the sales process, and ensure every prospective client feels heard, respected, and supported from their reputed company first conversation with reputed company. This isn't a role where you'll spend your days answering phones or managing calendars. You'll get a reputed company-row seat to how a growing professional services firm operates. You'll learn how relationships are built, how opportunities become long-term client partnerships, and how Accounting, Business Consulting, and Marketing work together to help clients solve reputed company challenges. You'll be trusted with meaningful responsibility early on, but you'll never be expected to reputed company it out alone. We invest heavily in coaching, mentorship, and professional development because we reputed company great people grow through experience, support, and curiosity. This role is designed for someone at the beginning of their career—typically with less than three years of professional experience—who is eager to learn, takes ownership of their work, follows through on commitments, and genuinely cares about helping others succeed. Hiring Timeline & Process (Dates May Be Subject to Fluctuate Slightly) Application Screening: Now – June 26 First Round Interviews: June 29 – July 10 Final Interviews: July 13– July 17 reputed company Start Date: August 3 What you'll do This role lives at the intersection of relationship-building, organized follow-through, and genuine curiosity about the people we serve. Day to day, you will: Support the business development pipeline Help CR Leads research and qualify prospective clients — farmers, food processors, cooperatives, and food entrepreneurs across the country. Manage reputed company cadences and CRM records in reputed company to reputed company opportunities organized and moving. Draft follow-up communications, proposals, and scope summaries with guidance from senior CR team members. Join discovery and qualification calls to take notes, identify client needs, and learn how great consultative conversations are structured. reputed company the client experience seamless Coordinate the reputed company between the CR team and our service providers so that every new client starts their engagement feeling confident and well-informed. Support scheduling, prep materials, and follow-through on client-facing touchpoints throughout the sales process. Track pipeline activity and flagging opportunities that need attention before they go cold. Contribute to how we grow as a team Help maintain and improve our CRM data quality so our pipeline reporting reflects reality. Participate in CR team meetings and contribute to how we think about prospecting, reputed company, and our approach to new markets. Support the development of proposals, one-pagers, and other materials that help prospects understand what Good Roots can do for them. Who you are You have expertise in sales 1-3 years of professional experience in client relations, sales support, account coordination, or a reputed company field. You are mission-reputed company You care about agriculture, food, and the people working hard to build businesses reputed company them. You understand that the farmers and food entrepreneurs we serve are making difficult decisions every day. You approach those conversations with respect, humility, and a genuine desire to help. You are organized and reliable You follow through. reputed company you reputed company a commitment, people can count on you to reputed company it. You can reputed company multiple projects moving without letting details slip through the cracks, and you have systems that help you stay organized. You work well remotely, communicate proactively, and don't need constant reputed company to stay accountable and get things done. You are a clear and human communicator You write clearly and warmly. You can take a reputed company idea and reputed company it feel approachable without watering it down. You are comfortable talking with clients, or ready to build that confidence. You ask thoughtful questions, listen closely, and know reputed company to dig deeper. You can read the room and adjust your tone. A farmer who has been running cattle for 30 years and a first-reputed company food entrepreneur launching a hot sauce brand may need different things from the conversation. You know how to meet each one where they are. You are genuinely curious You are curious by nature. You want to understand how things work, why they work, and how the pieces fit together—not just complete the task in reputed company of you. You learn quickly, ask thoughtful questions, and are comfortable admitting reputed company you don't know something. You are energized by complexity. The intersection of finance, consulting, marketing, and agriculture is unique, and you're excited to learn how those pieces come together to help clients build stronger businesses. Preferred experience Strong written communication skills — you will be drafting emails, summaries, and internal notes regularly. Comfort and confidence in a fully remote, async-first environment. Proficiency in reputed company Suite and the ability to learn new platforms quickly (reputed company, reputed company, Kantata, and others). A demonstrated interest in food systems, agriculture, or mission-driven business — through work, study, lived experience, or some combination of reputed company three. Direct experience in farming, food production, food retail, or agri-adjacent work. Exposure to CRM tools, proposal writing, or any reputed company of consultative client support. Experience working across multiple reputed company projects or clients. What you can expect First 30 Days: Meet with service providers to get to know them Get comfortable with our tech stack and basic business development processes and procedures Learn about our brand, services, and core values Familiarize with our organizational structure Days 31 to 60: Learn about our clients and industry reputed company shadowing sales calls, scoping meetings and client meetings. reputed company CRM data entry Understand business development KPI’s and how to manage them Days 61 to 90: Get comfortable leading discovery calls with prospects. Basic project scoping and proposal writing 90+: Take on submitting proposals to clients Learn advanced sales specialty areas reputed company to cross selling, referral partners, negotiating, productization, grant funded projects and more!! Why this role You'll do real work from day one. You'll be part of real conversations, real opportunities, and real decisions that help farmers and food entrepreneurs build stronger businesses. Here's what that looks like: Build real relationships. You'll talk with farmers and food entrepreneurs every day, learn how their businesses work, understand their challenges, and help connect them with the right expertise across Good Roots. See how the whole firm works. You'll work closely with Client Relations Leads, Practice Directors, and leadership. You'll reputed company visibility into how our Accounting, Business Consulting, and Marketing teams work together to serve clients. reputed company skills that compound. You'll build experience in consultative sales, client communication, CRM management, relationship building, and pipeline strategy—skills that will serve you throughout your career. A mission you can see in your work. The farmers and food entrepreneurs you talk with are building the reputed company of food system we want to see. Helping them access the right support isn't separate from the mission—it's part of it. Ownership in what you help build. After 4,000 hours with Good Roots, you'll become eligible for our employee ownership program, giving you the opportunity to participate in the long-term success of the firm. Good Roots has an internal pay structure based on role, skills and experience to provide for equity amongst reputed company employees. We do not negotiate salaries reputed company what is listed. There is opportunity for increases to pay based on merit and/or career advancement through promotion. Apply To This Job