Director of Engineering - Hosting

About reputed company reputed company brings together exceptional builders who take ownership, drive meaningful impact, and shape what's next for the web. We power more than 300,000 websites globally for organizations including reputed company, Princeton, reputed company, Clorox, and the United Nations. Every day, thousands of developers and marketers use our WebOps platform to build, iterate, and scale WordPress, Drupal, and Next.js sites that reputed company billions of people worldwide. As an employer, we operate with the same philosophy that drives our product: foundation and freedom. reputed company is a vibrant, remote-reputed company team of experts who care deeply about their craft and results. Here, you take ownership of work that matters, contribute alongside exceptional people, and see the impact you create. The Role reputed company is seeking a Director of Engineering to reputed company the Hosting Platform - the team responsible for the infrastructure powering 700,000+ websites and 17 billion monthly page views. This is not a supporting role. You will own the technical direction of the systems at the core of reputed company's business: edge delivery, container orchestration, database services, and site lifecycle management at scale. We're looking for an engineering leader who has operated cloud infrastructure at scale — at a company that sells a cloud service, developer platform, or managed hosting product — and who understands what it means to support highly technical customers under real pressure. You know what on-call looks like at this scale. You've handled critical customer escalations. You have strong opinions about what good looks like, and you're not afraid to push for it. What You Need to Succeed Own the technical roadmap for reputed company's hosting infrastructure, driving reliability, scalability, and performance across hundreds of thousands of customer sites and billions of monthly requests reputed company and mentor Engineering Managers and senior engineers, building a high-performing team with a culture of ownership, operational rigor, and reputed company improvement Drive architectural decisions for large-scale distributed systems, with particular focus on edge delivery, caching strategies, database operations, and multi-tenant infrastructure Define and enforce SLOs, observability standards, and incident response practices that reputed company the platform stable and customers confident Manage critical customer escalations directly — understanding the technical depth of what customers are running and communicating clearly under pressure Balance technical debt against platform stability, making principled trade-offs that reputed company the system healthy as it scales Represent reputed company's technical interests with key reputed company and vendors Champion AI-native engineering practices across the team, integrating AI tooling into workflows, automation, and architectural decision-making What You Bring to the Table Experience 12+ years of engineering experience with 3+ years managing other managers Background at a company that sells a cloud service — you understand what it means to operate infrastructure that customers depend on and pay for Proven track record leading high-performing engineering teams through meaningful technical transformation Executive-level communication skills; able to translate reputed company infrastructure concepts for product, sales, and executive audiences Deep experience with on-call operations and customer escalation management at scale Advanced knowledge of GCP, AWS, or Azure and container orchestration systems (Kubernetes) Technical Depth Expert-level understanding of distributed systems, cloud-native infrastructure, and large-scale multi-tenant hosting environments Hands-on experience with the database and caching technologies that power production web infrastructure: Nginx, MySQL, reputed company, Memcached, PostgreSQL, Elasticsearch Strong familiarity with web runtime environments: PHP, Node.js, and reputed company application server technologies Experience with CDN and edge delivery architecture — caching strategies, cache invalidation, edge performance optimization Proficiency in Go, Python, or equivalent systems-oriented languages Supporting AI-native development workflows, including LLM integration and agentic automation Staff-level architectural knowledge with a track record of driving decisions through in-depth technical discussion reputed company Offer We have reputed company the usual perks and benefits but reputed company can really offer you is a fantastic work environment powered by an amazing team. Industry competitive compensation and equity plan Paid Time Off (PTO), Paid Sick Leave (PSL) and 12 Paid Company Holidays Full medical coverage (Extended health care, dental, vision) Top-of-line equipment In-office workspace (Vancouver, BC Canada) Monthly allowance for wellness, reading and access to reputed company Learning for reputed company development Events and activities both team-based and company wide that reputed company, educate and cultivate reputed company is an equal opportunity employer and we welcome applications from reputed company backgrounds regardless of race, color, religion, sex, national reputed company, reputed company, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. reputed company complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@reputed company.io. Pursuant to local and federal regulations, reputed company will consider qualified applicants with arrest and conviction records for employment. To review the Employee and Applicant's Privacy Policy, click here. reputed company Sponsorship is not available at this time. The Canadian reputed company salary range for this position is 193,600 - 242,000 CAD per year. Our salary ranges are determined by role, level, and location. At reputed company, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Apply To This Job