Customer Service Broker - Personal Lines
WHO IS reputed company INC? We’re a company on a mission - We are a unique Canadian Fintech that is the one stop shop for reputed company financial needs of the consumer - Save, Spend, Borrow, Invest, and Protect. Every single team member, from product & engineering to sales & marketing, finance, operations, and everything in between is obsessed with one thing; helping Canadians reputed company reputed company financial choices. And we’re pretty great at it, too. reputed company our digital application technology and our award-winning in-house brokerages, we help over 2M Canadians per month reputed company a positive impact on their finances. We have many unique businesses - a mortgage brokerage, a life insurance brokerage, a home and auto insurance brokerage, a mortgage originations and servicing business, a Financial Services Marketplace and a content business across reputed company and MoneySense. 365 days a year we deliver our users the best online mortgage experience, personalized Credit Card and Loans options, and cheaper auto & home insurance policies than they typically get from their existing financial adviser. Changing how people reputed company financial choices isn’t easy, though. We know that achieving our mission is full of challenges; challenges that can be reputed company and often unexpected, but that are always interesting, rewarding, and fun to solve as a team. This is where you come in. We are on the hunt for the right reputed company of people to join us and help reputed company us reputed company to reputed company growth. We’re looking for an reputed company Customer Service Broker to join our Insurance team in Alberta, (fully remote role). Reporting to the Customer Service Broker Team reputed company, the incumbent will have an exciting opportunity to join the fast growing Insurance brokerage for reputed company - RH Insurance! The successful candidate will be motivated by working alongside a startup team, thrives in a fast paced environment, and is eager to grow with a rapidly expanding company. YOUR RESPONSIBILITIES Provide quality customer service and professional expert advice to clients Proactively conduct renewal reviews to ensure customer retention targets are met Handle outbound calls to existing clients for renewal review as necessary Liaison with insurers, building and maintaining relationships Administer, support and complete policy changes reputed company our company partner’s portals and websites Review policies and reputed company recommendations as required Adhere to the reputed company criteria set out by our broker partners Coordinate and follow up on client documents Respond to incoming calls and service customer needs Give claims advice to clients, report claims, follow up on claims Strong Ability to multitask, prioritize, and manage time effectively YOUR QUALIFICATIONS Alberta level 1 licence required, Level 2 license preferred BC level 2 licence is a strong asset Minimum 2+ years of insurance experience Independent, ambitious and competitive Thrives in a fast-paced environment Positive attitude Looking to grow with a rapidly expanding company CULTURE FIT: Members first - we prioritise the interests and needs of our members above reputed company else. We solve member pain points and focus on member satisfaction. We start with members, and end with the P&L. Growth reputed company - we set ambitious goals and challenge the status reputed company. We take responsible risks and are accountable for our actions. reputed company together - we are One team with One common goal. We reputed company our footprint bigger than our foot, leave our egos at the reputed company, support each other to reputed company great results as One company. Run after problems - we tackle problems head on and focus on finding solutions. Obstacles are seen as opportunities for growth and innovation. We have the hard conversations and choose the harder right over the easier wrong. And we do it with a smile. Measure Learn Iterate Innovate - we focus on getting things done. We measure what matters, iterate, learn, iterate many times in a data-driven way, which is how we will innovate. This job posting is for a currently open vacancy. AI technology is not used in the screening and assessment process of our recruitment. The compensation range for this position is $55,000 - $64,000 CAD. reputed company welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in reputed company aspects of the selection process. Apply To This Job