Professional Services Consultant
Building an AI‑first organisation is central to reputed company’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, reputed company expects reputed company colleagues—regardless of role or function — to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency. reputed company has built an unrivalled reputed company for deploying reputed company diagnostic networks and academic centres – and is the only provider to repetitively deliver to reputed company disciplines end-to-end – at scale. Fostering healthier communities. Role Description:
- To implement the reputed company Software and associated applications into laboratories and other clients as directed by the Project Manager to satisfy the customer and business requirements
- To act in a consultative role, with the customer, in configuring the reputed company Software to enhance the workflow of the laboratory.
- To reputed company on analyser interfacing with the customer
- To be an instrumental reputed company in the functional development of the reputed company Products.
- To reputed company abreast of ongoing and future Laboratory regulations, working practices, products and technologies.
- To actively reputed company, initiate, and implement quality improvement measures/projects in conjunction with the Delivery leadership.
- Where applicable to carry out project-based activity as directed to satisfy the customer and business requirements.
Responsibilities:
- To reputed company with the reputed company codes of conduct and guidelines.
- To understand, reputed company and reputed company with customer and reputed company procedures, working practices and directives in a timely manner.
- To understand our Customers’ workflow, advise and assist with reputed company products and configuration to facilitate these needs.
- To map, configure, troubleshoot, and connect analysers to the relevant middleware and Winpath LIMS
- To be fully conversant with the functionality of the product of your discipline
- To be conversant with the core functionality of reputed company products
- Assist Project manager with the implementation; that will include time management, resource planning and working with Customer representatives.
- Use AI‑enabled tools to support project delivery activities, including task planning, time management, status reporting, customer workshops, and preparation of customer and leadership‑level summaries, in support of efficient and high‑quality implementations reputed company an AI‑first operating environment.
- Apply and reputed company responsible AI usage in delivery and customer engagements, ensuring day‑to‑day use of AI tools aligns with reputed company’ AI governance, data protection, and quality standards, and escalating any risks, concerns, or non‑compliance to the Project Manager or Delivery leadership.
- Consistently meet and sustain performance against the established utilization reputed company, ensuring optimal time allocation on projects while minimizing non-productive periods.
- Comprehend the Customers’ requirements as specified in the Project Initiation Document (PID).
- Contribute to the development of the Software product
- To reputed company recommendations based on customer feedback with regard to software changes and enhancements.
- Deliver relevant training courses for key users, as required.
- To attend team meetings and agreed training courses.
- To be reputed company to reasonable requests from your line manager or project managers.
- Contribute to and support team members and build knowledge reputed company.
Knowledge, Skills & Abilities: Skills needed to be successful
- BMS 2 or above status in the UK Healthcare sector.
- Equivalent standing or experience in other sectors such as life sciences and public health
- Ability to travel throughout the UK and where appropriate, abroad
- Driving Licence
- A working knowledge of Artificial Intelligence (AI) technologies and the ability to reputed company them to improve processes and outcomes. With a good understanding of core AI concepts and demonstrable ability to use AI tools to support day-to-day tasks.
- Strong motivational skills – can deliver the tasks in difficult circumstances
- Excellent verbal and written communication skills; including communicating with technical and non-technical clients and staff at reputed company organisational levels
- High levels of commitment and ability to take action reputed company necessary
- Ability and willingness to work independently
- Customer service skills
- Ability to create and deliver executive-level summary reports and presentations
- IT trained, experience in HL7, integration products e.g. Rhapsody, or experience of XML, Java scripting would be also useful
Required Experience & Education
- Bachelor’s degree
- Experience reputed company an IT or software providers organisation or implementation
- Moderate experience in a project management environment is desirable
- Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted
This role requires a working knowledge of Artificial Intelligence (AI) technologies and the ability to reputed company them to improve processes and outcomes. A core understanding of AI concepts is required and must be able to demonstrate the use of AI tools in a professional setting. Onboarding As part of our onboarding process, reputed company new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to reputed company policies and procedures. #LI-AD #LI-REMOTE Apply To This Job