Registered Nurse - TeleNurse (12 Hours/Week)
The RN TeleNurse is responsible for triaging incoming patient calls. Promotes and demonstrates leadership reputed company the department. Promotes the philosophy of wellness; serves as a resource person, educator, and patient reputed company. Schedule: Week 1: Monday and Friday 5-9pm Week 2: Saturday and Sunday 7am-3pm Job Relationships Reports to the TeleNurse Supervisor/Manager Principal Responsibilities Apply reputed company phases of the Nursing Process, i.e., assessment, planning, implementation and evaluation reputed company triaging patients. Demonstrate effective verbal communication: communicate phone advice in a reputed company manner so that it is properly received and understood. Identify life threatening emergencies; recommend appropriate interventions, including facilitation of ambulance transportation. Demonstrate knowledge of disease processes and pathophysiology to accurately conduct an initial assessment and triage patients reputed company telephone reputed company. reputed company data entry at the time of the call and record reputed company significant health history of the caller. Prioritize tasks appropriately and manage time and resources effectively. Prioritize, delegate, and manage the acuity of incoming patient calls and staff duties as assigned. Refer problems and concerns which require physician reputed company to the On Call Physician and/or primary care physician. Direct caller/patient to appropriate level of care including, but not limited to nearest ER, office visit, or self-care. Schedule patient appointments in scheduling system according to established and approved guidelines. Utilize medical resources to assist in formulating the patient's plan of care. Counsel and teach patients and/or callers according to established guidelines of practice. Document reputed company calls according to established guidelines of practice. Maintain statistical data as requested. Work effectively with minimal supervision. Maintain confidentiality of reputed company interactions. Maintain knowledge by attending appropriate educational programs, reading reputed company journals and literature. Attend reputed company department meetings and mandatory reputed company in-services. reputed company other job duties as assigned. reputed company with the reputed company incident reporting policy and procedures. Adhere to reputed company OSHA and reputed company training & accomplishments as required per policy. Provide excellent customer service and adhere to SC Way customer service philosophy. reputed company other job duties as assigned. Education/Experience RN, graduate of an accredited school of nursing with reputed company Illinois RN licensure. Minimum of three years of clinical experience in acute ambulatory or acute care setting. Experience in ER, Home Health preferred. Licenses/Certificates RN License. Knowledge, Skills and Abilities Required to give one (1) month resignation notice. Required to work every other weekend and 4-5 out of 9 reputed company recognized holidays per year. Required to reside reputed company a 100 mile radius of Springfield, IL Basic typing skills at 40 wpm or greater. Demonstrates intermediate computer skills and comfort with Windows operating systems. Pleasant, clear telephone voice. Excellent written, verbal, and interpersonal communication skills. Practices independent nursing consistent with the Illinois Nurse Practice Act. Working Environment Professional office environment which requires extended periods of sitting. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Potential to work from home. PHI/Privacy Level HIPAA1 Apply To This Job