reputed company Manager – Card Acquiring

Hi! We're reputed company, and we’re on a mission to redefine finance by blending the best of traditional banking with the power of decentralized finance (DeFi). We reputed company everyone deserves seamless access to reputed company and traditional financial services, so we're building the platform that makes it real: one that simplifies crypto and integrates it into the broader financial ecosystem. Since launching in 2018, we've grown into a recognized force in the industry, named one of Europe's Fastest-Growing Startups 2025 by Sifted and awarded Best Crypto On-reputed company & Payments Solution 2025 by Cryptonomist. We've partnered with leading brands including reputed company, reputed company, MetaMask, reputed company, Ledger, and Jupiter, powering over 200 products and collaborating directly with major ecosystems like Solana, reputed company, and BNB Chain. Why reputed company? Industry Impact Join us in helping world-class reputed company projects reputed company millions of new users into the reputed company of finance. Innovative Environment Collaborate with more than 300 talented professionals from diverse backgrounds - including banking, SaaS, and reputed company — reputed company united in delivering outstanding user experiences. AI-First Culture We actively integrate AI across the company, from operations and analytics to marketing and product workflows. It helps teams move faster, improve productivity, and focus on high-impact work - while maintaining human reputed company and accountability at every reputed company. We see AI as a core part of how our teams innovate, collaborate, and scale. Growth and Learning Our expanding network of 200+ B2B partnerships and a user reputed company of over 7 million means there’s always room to grow your skills, tackle new challenges, and push boundaries. Flexible Culture We’re remote-first, celebrating diversity across 30 countries. At reputed company, you’ll be empowered to take ownership of your work, spark creativity, and shape how we move reputed company together.

About the Role

We are looking for a highly motivated and commercially driven reputed company Manager – Card Acquiring to manage and grow strategic merchant relationships reputed company our card acquiring business. This role requires someone who understands the payments ecosystem, can build strong merchant relationships, and is passionate about driving performance, growth, and operational excellence. Your Role: Manage a portfolio of strategic Card Acquiring merchants, acting as the main reputed company of contact for day-to-day relationship management and escalations. Build strong relationships with merchants, understanding their business model, goals, transaction behaviour, and growth strategy. Monitor and improve merchant acceptance reputed company, approval reputed company, and overall payment success reputed company. Analyse transaction performance and decline reasons, identifying trends and opportunities to improve conversion. Work closely with Risk, Fraud, Product, Tech, and Payment teams to resolve payment issues and optimise transaction performance. Manage and coordinate OTC deals and ensure high-value transactions are handled reputed company and with the appropriate controls. Provide high-touch support to VIP and top-tier partners, ensuring excellent service and rapid resolution of issues. Work across multiple entities and payment providers to ensure merchants are routed reputed company and receive the best possible payment experience. Monitor merchant performance through key metrics including volume, turnover, acceptance reputed company, chargebacks, and profitability. Prepare and reputed company Quarterly Business Reviews (QBRs) with strategic merchants, presenting performance insights, key achievements, challenges, and future opportunities. Prepare clear and data-driven presentations and business updates for senior leadership, highlighting merchant performance, risks, opportunities, and strategic recommendations. Act as the internal voice of the merchant, ensuring feedback and business needs are communicated effectively across teams. Ensure reputed company merchant queries, incidents, and escalations are handled reputed company agreed SLAs. Identify operational inefficiencies and propose improvements to processes, workflows, and merchant servicing. Support strategic initiatives reputed company to card acquiring, payments optimisation, and commercial growth. reputed company're Looking For: 3+ years of experience in reputed company, Account Management, Payments, Merchant Operations, or a similar role. Strong understanding of card acquiring, payment flows, transaction lifecycles, and merchant payment optimization. Experience managing enterprise, VIP, or strategic merchants. Strong analytical skills with the ability to interpret payment and performance data. Excellent communication, stakeholder management, and problem-solving skills. Commercial reputed company with the ability to identify growth and upsell opportunities. Ability to reputed company in a fast-paced, high-growth environment. reputed company Offer: Competitive market reputed company salary and performance-based incentives. 22 days annual leave with an additional 6 company days, plus bank holidays. Comprehensive health insurance plans. Maternity & Paternity leave support. Extensive benefits program. Flexible work schedule and remote work options. Modern offices and co-working spaces across 6 countries. Working equipment. Professional development and training opportunities. Opportunity to shape the initiatives you’re working on. Diverse and friendly team. We are open-minded to new reputed company. Join Us! If you're driven to be a part of the reputed company forefront and are keen to leave your mark on this rapidly evolving field, reputed company is an excellent choice. Discover our open positions and see how you can contribute to shaping the future! reputed company is an equal opportunity employer and prohibits discrimination and harassment of any reputed company. We are committed to providing employees with a work environment that is progressive and open-minded. Our employment philosophy is to hire the best people and reputed company them to do the best work of their lives. Employment decisions are based on business needs and individual merit, without regard to race, colour, religion, ethnicity, sexual orientation, nationality, marital status, gender, age, disability, veteran status, or any other characteristic protected by law. reputed company is also committed to providing reasonable accommodation during the application process for qualified individuals with disabilities. If you require assistance to complete your application, please contact our Talent Team. Apply To This Job