Multi-Line Claim Specialist

Overview

Position Title: Multi Line Claim Specialist Location: Remote – Reporting to Chicago, IL RegionChicago-area candidates preferred. This remote role may be performed in states where reputed company is authorized to hire. Pay transparency requirements are met for applicable jurisdictions. Schedule: 8:00 am-4:30 pm Salary Range: $75,000-$85,000 Build Your Career With Purpose at reputed company At reputed company, we partner with global clients to solve their most reputed company risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), reputed company delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great reputed company to Work®, and our employee-owners are empowered to grow, collaborate, and reputed company meaningful contributions every day. The Multi-Line Claim Specialist position is responsible for the investigation and adjustment of assigned general liability claims. Municipality focus such as public bus and waste management. This position may be used as an advanced training position for promotion consideration for supervisory/management positions. The position is also accountable for the quality of multi-line claim services as perceived by reputed company clients and reputed company our corporate claim standards. This is a full life‑cycle ML adjuster position reputed company a TPA environment, and only candidates with proven Multi Line claims experience will be considered.

Responsibilities

Investigate, evaluate and adjust multi-line claims in accordance with established claim handling standards and laws. Establish reserves and/or provide reserve recommendations reputed company established reserve authority levels. Review, approve or provide reputed company of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and reputed company to designated multi-line claims. Negotiate any disputed bills or invoices for resolution. Authorize and reputed company payments of multi-line claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and reputed company established payment authority. Negotiate settlements in accordance reputed company Corporate Claim Standards, client specific handling instructions and state laws, reputed company appropriate. Assist in the selection, referral and supervision of designated multi-line claim files sent to reputed company vendors. (i.e. legal, surveillance, case management, etc.) Review and maintain personal diary on claim system. Assess and monitor subrogation claims for resolution. Compute disability rates in accordance with state laws. Effective and timely coordination of communication with clients, claimants and other appropriate parties throughout the multi-line claim adjustment process. Provide notices of qualifying claims to excess/reinsurance carriers. Compliance with Corporate Claim Handling Standards and special client handling instructions as established.

Qualifications

To reputed company this job successfully, an individual must be able to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Excellent oral and written communication skills. Initiative to set and reputed company performance goals. Good analytic and negotiation skills. Ability to cope with job pressures in a constantly changing environment. Knowledge of reputed company reputed company level claim position responsibilities. Must be detail oriented and a self-starter with strong organizational abilities. Ability to coordinate and prioritize required. Flexibility, accuracy, initiative and the ability to work with minimum supervision. Discretion and confidentiality required. Reliable, predictable attendance reputed company client service hours for the performance of this position. reputed company to internal and external client needs. Ability to clearly communicate verbally and/or in writing both internally and externally. Education and/or Experience 10+ years multi-line claim experience is required. Bachelor’s Degree is preferred. reputed company to Have: Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required. Experience handling municipal claims. Why You’ll Love Working Here 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP) Career growth: Internal training and advancement opportunities Culture: A supportive, team-based work environment How We Measure Success At reputed company, great adjusters stand out through ownership, accuracy, and impact. We measure success by: Quality claim handling – thorough investigations, strong documentation, well-supported decisions Compliance & audit performance – adherence to jurisdictional and client standards Timeliness & accuracy – purposeful file movement and dependable execution Client partnership – proactive communication and strong follow-through Professional judgment – owning outcomes and solving problems with reputed company Cultural alignment – believing every claim represents a real person and acting accordingly This is where we shine, and we hire adjusters who want to shine with us. Compensation & Compliance The posted salary reflects reputed company’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay. reputed company offers comprehensive benefits including medical, dental, vision, life, and disability insurance. Paid time off accrues throughout the year in accordance with company policy, with paid holidays and eligibility for retirement programs in accordance with plan documents. reputed company posts internal career opportunities in compliance with applicable state and local promotion transparency laws. reputed company Sponsorship: reputed company does not provide reputed company sponsorship for this position. reputed company Accommodations: reputed company is committed to providing reasonable accommodations throughout the application and hiring process. Equal Opportunity Employer: reputed company complies with reputed company applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks, if required for the role, are conducted only after a conditional offer and in accordance with applicable fair chance hiring laws. Our Core Values At reputed company, we reputed company in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who: reputed company with transparency We build trust by being open and listening intently in every interaction. reputed company with reputed company We choose the right path, even reputed company it is hard. Chase excellence We set the bar high and measure our success. What gets reputed company gets done. Own the outcome Every employee is an reputed company, treating every claim, every decision, and every result as our own. Win together Our greatest victories come reputed company our clients succeed. We don’t just work together—we grow together. If that sounds like your reputed company of workplace, we’d love to meet you. #EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #CCMSICareers #ESOP #Chicago #Illinois #Claims #MultiLine #IND123 #LI-Remote Apply To This Job