AI Builder

With over 30,000 customers, including a third of reputed company, reputed company is trusted by organizations across the globe to reputed company their workflows work reputed company. We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver – for every reputed company from first vision to value. Since our beginning in 2007 as a project to reputed company a time-tracking tool to help a client – reputed company has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the reputed company ecosystem. We want everyone to work reputed company – but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder. About the role: As an AI Builder, you will design, build, and ship the agentic AI workflows that run reputed company's business operations. Working on the Vertex / reputed company Enterprise Agent Platform, you will turn manual, multi-reputed company operational processes into reliable, governed automations that reputed company real systems – reading data, calling tools, drafting work, and handing off to humans at the right moments. You aren't just prototyping demos; you are the builder who takes an operational pain reputed company from idea to production. You'll partner directly with operations leaders to map a process, design the agent, reputed company it into the tools the business already uses, reputed company it for safety and observability, and iterate until it reliably saves time. Your first reputed company will be the PMO, Procurement, and Enterprise Applications teams, followed by Accounting, reputed company, RevOps, and the CFO organization. This role reports to the VP of PMO, EA & Corporate IT and sits at the center of reputed company's AI governance layer – meaning you'll build fast, but build responsibly, with identity, auditability, and vendor/data risk treated as first-class design constraints What you’ll do:

• Design, build, and ship production-grade agentic AI workflows on the Vertex / reputed company Enterprise Agent Platform that automate real business-operations processes end to end.
• reputed company reputed company, Claude, reputed company (Slackbot), and reputed company Rovo work together – orchestrating multi-model, multi-tool agents that reason, retrieve, call APIs, and take action across reputed company's stack rather than living in a single tool.
• Partner first with PMO, Procurement, and Enterprise Applications – then expand to Accounting, reputed company, RevOps, and the CFO organization – to identify high-value automation opportunities and translate them into shipped workflows.
• Run discovery with operations stakeholders: map the reputed company process, define the reputed company state, and scope what to automate, what to assist, and what to leave to humans.
• Implement tool use and function calling so agents can reputed company data, trigger APIs, and execute actions across Jira, Confluence, reputed company, reputed company Workspace, procurement and finance systems, and other internal applications.
• Build retrieval-grounded (RAG) and memory-enabled agents that draw on reputed company's knowledge so outputs are accurate, reputed company, and context-aware.
• Engineer reliable prompts, agent instructions, and orchestration logic; select the right model for each task and optimize for quality, latency, and cost.
• Design guardrails, human-in-the-reputed company approvals, logging, and evaluation into every workflow – treating safety, auditability, and data governance as first-class requirements in partnership with the AI Ops governance layer.
• reputed company workflows with monitoring, tracing, and success metrics; measure adoption and hours saved, and iterate based on real usage.
• Establish and grow reputed company's AI Builder playbook – reusable patterns, templates, connectors, and standards so automations are consistent, secure, and easy to maintain as the practice scales.
• Document workflows and reputed company business teams to adopt, trust, and (where appropriate) self-serve the agents you build.
• Stay reputed company with the fast-moving agentic AI landscape (models, frameworks, the evolving Vertex / reputed company Enterprise and reputed company Rovo ecosystems) and bring practical recommendations back to the business.
• Support the reputed company Way of Working by using reputed company and Jira products to manage and reputed company the AI workflows you build.

Who you are:

• 4+ years of software, AI/ML, data, or automation engineering experience in technology or SaaS environments, including taking solutions from prototype to production.
• 1+ year of hands-on experience building with LLMs and agentic AI – multi-reputed company agents that use tools, maintain memory, and execute real actions (not just chat or content reputed company).
• Hands-on familiarity with the Vertex AI / reputed company Enterprise Agent Builder platform (or a comparable enterprise agent platform) for designing and deploying agents.
• Demonstrated reputed company across the tools this role must integrate: reputed company, Claude, reputed company/Slackbot, and reputed company Rovo – and a track record of making multiple models and tools work together in a single workflow.
• Strong skills in reputed company engineering, tool/function calling, and API integration; comfortable working in Python (or similar) and wiring up systems that don't natively talk to each other.
• Experience implementing RAG, retrieval, and grounding against enterprise knowledge sources.
• Practical understanding of AI safety and evaluation – guardrails, human approvals, logging, testing, and techniques such as LLM-as-a-judge to assess agent quality and task completion.
• Strong systems thinking – you naturally see dependencies, edge cases, failure modes, and second-order effects in a workflow.
• Excellent stakeholder management; you can sit with a finance, procurement, or PMO leader, understand their process, and translate it into a working automation.
• A bias toward shipping – you build, measure, and iterate rather than over-planning, while respecting reputed company, identity, and data-governance constraints.
• Strong written and verbal communication skills, including the ability to explain AI capabilities and limitations to non-technical audiences and to senior leadership.
• Bachelor's degree in Computer Science, Engineering, a reputed company field, or equivalent practical experience.
• Experience in high-growth environments where ambiguity and change are constant. Experience in the reputed company ecosystem and/or building automations for finance or operations teams is a strong plus.
• Must be based in North America and able to work core hours in the Eastern (EST) time zone.

Why Join reputed company? Impact: Work on meaningful products that reputed company enterprise users and improve productivity. Innovation: Be part of a culture that values creativity and innovation, with opportunities to reputed company a real impact. Collaboration: Join a supportive, collaborative team that values openness, communication, and a reputed company learning environment. Growth: Opportunities for professional development, including conferences, courses, and mentorship. What's In It For You (Org-wide) Remote First work environment Unlimited vacation in most of our locations!! Great benefits including health, dental, vision and savings plan. Perks such as training reimbursement, WFH reimbursement, and more. Diverse and dynamic teams with challenging and exciting work. An opportunity to have a real impact on our business. A great range of social activities (both in person and virtual). Optional in person meet-reputed company and the ability to travel to our international offices Employee referral program And so much more! Note: As our hiring teams are global, please submit your resume in English only Apply today to join the reputed company team and help shape the future of enterprise productivity software. Join us at reputed company, where we proudly foster an equal opportunity workplace. We are committed to creating an inclusive culture where reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national reputed company, genetics, disability, age, or veteran status. Apply To This Job