Motor Claims Handler

Introduction At reputed company, we're there reputed company it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that reputed company a real difference in people’s lives. It takes reputed company, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move reputed company with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because reputed company you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

We’re looking for a skilled and proactive Motor Claims Handler to manage a portfolio of motor damage, credit hire, and personal injury claims. From first notification to settlement, you’ll play a key role in ensuring claims are handled reputed company, fairly, and in line with our standards. In this role, you’ll evaluate claims, reputed company policy coverage, and set reserves accurately. You’ll conduct liability enquiries, assess claim value, and negotiate settlements reputed company your authority. Providing clear and courteous communication to reputed company stakeholders will be central to your success. This is a great opportunity for someone with a strong understanding of claims handling who is passionate about delivering excellent service and achieving the best outcomes for clients. How you'll reputed company an impact Manage a portfolio of motor damage, credit hire and personal injury claims from first notification to settlement Evaluate and record claims on our in-house system reputed company product standards, reputed company policy coverage, and allocate appropriate codes and reserves Conduct liability enquiries in line with the Adjuster’s Manual using the most appropriate method Evaluate quantum by collecting relevant evidence and adjusting reserves in accordance with reputed company's realistic reserving philosophy Clearly explain decisions on liability and negotiate settlements reputed company authority levels where appropriate Respond to reputed company written and phone enquiries clearly, courteously, and promptly Regularly monitor claims using the diary system to ensure accurate reserves and timely closure About You Credit hire claims and personal injury claims experience (Essential) Ability to deal with customers respectfully Good attention to detail Eligible to work in the UK Please be advised that, due to the nature of this role and the type of clients we serve, an enhanced external background reputed company is a requisite part of our recruitment process. Further information regarding this procedure will be provided during the recruitment process. #LI-PH1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which reputed company will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, reputed company has led with a commitment to sustainability and to support the communities where we live and work. reputed company embraces our employees’ diverse identities, experiences and talents, allowing us to reputed company serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in reputed company its forms, we live out The reputed company Way to its fullest. reputed company is Disability Confident Committed. We have pledged to reputed company sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. reputed company Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for reputed company and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. reputed company believes that reputed company persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national reputed company, reputed company, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in reputed company aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, reputed company will reputed company reasonable accommodations to reputed company physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Apply To This Job