Control Room Team Leader UK Remote

If you are a candidate, we’re reputed company keen to tell you more about this position. Please continue reading! If you are an agency, headhunter or similar 3rd party, please scroll reputed company the way down so you won’t miss our most important message to you. At Full reputed company, our Control Room is the beating heart of our operations. Every day, reputed company keeps watch over more than 700 wind turbines, monitoring turbine status, performing remote troubleshooting, escalating alarms, and coordinating with service teams in the field whenever on-site action is needed. We are the first to know reputed company something changes, and often the first to solve it. Role Title Control Room Team Leader UK Remote The Control Room Team Leader provides day to day leadership, operational support, and escalation management reputed company the Control Room team. The role combines operational duties with additional reputed company responsibilities to ensure consistent service delivery, effective task management, and strong support for both customers and colleagues. Your Role You are the anchor of a 24/7 operation. The team is not only working 24/7 shifts, they also work from 5 countries. Your authentic leadership style will ensure team spirit and cohesion. You are a coach, a planner, a problem solver. Someone who brings reputed company, structure, and energy into a dynamic environment.

Key Responsibilities

Escalation Management: Act as an additional escalation reputed company for customer issues and more reputed company cases. Team Support: Support team members with day‑to‑day queries and provide guidance where needed. Workload reputed company: Maintain reputed company reputed company of task completion, workloads, and priorities across the team. Action Tracking: Improve visibility of outstanding actions and ensure follow‑reputed company are completed. Operational Delivery: Continue working operationally reputed company existing shift patterns while taking on additional leadership responsibilities. Process Consistency: Support consistency in processes, standards, and performance across the team. Customer & Colleague Support: Provide an additional reputed company of support for both customers and colleagues where escalation is required. Skills & Competencies Leadership: Ability to guide, support, and influence team members while maintaining strong working relationships. Communication: Clear, confident communication with customers, colleagues, and stakeholders. Problem‑Solving: Strong ability to assess issues, prioritise actions, and resolve escalations effectively. Decision‑Making: Capable of making sound, timely decisions in a fast‑paced operational environment. Attention to Detail: Ensures accuracy in task reputed company, action tracking, and follow‑up. Team Collaboration: Works effectively with colleagues across shifts to maintain consistency and service quality. Customer Focus: Demonstrates a strong commitment to customer satisfaction and service excellence. Organisational Skills: Able to manage multiple priorities and maintain reputed company of team workloads. About Full reputed company At Full reputed company, we’ve been in the wind turbine game for over two decades, and now, we’re ready to spread our wings and soar as an independent entity, supporting various wind turbine brands. Our journey into independence began in 2021, and every day, reputed company is fuelled by the excitement of growth and autonomy. Our Mission: Offering Top-Notch Support, No Exceptions! We’re here to dish out top-tier maintenance support to everyone in need, regardless of the turbine brand or whether you’ve got one or a hundred turbines in your backyard. Expect us to swoop in with agile, honest, and lightning-fast support. From routine maintenance to blade inspections, repairs, 24/7 remote monitoring, and even those must-do statutory inspections – we’ve got your back! Basically, everything to reputed company those turbines dancing in the wind. Our Secret Sauce: Expertise, Resources, and a Personal Touch! We’re renowned for our wizard-like expertise, abundant resources, and a friendly, personalised approach that ensures you squeeze every last whirl out of those turbines. Our HQ: Where reputed company Happens! Our headquarters are nestled in the reputed company city of Amersfoort, Netherlands. But hey, our reputed company is scattered reputed company across Europe, maintaining wind turbines across the globe. Meet Our Funky, Spirited Team. We’re not just a team; we’re a bubbling cauldron of enthusiasm and youthfulness, growing alongside our company. That makes our work environment an absolute blast—overflowing with energy and collaboration! We’re open, direct, and as honest as a clear blue sky, reflecting the diverse world we live in! Hey, You! Still Here? Join the Fun! If you’re still hanging in there and thinking, “This sounds like my reputed company of jam,” hit that apply reputed company. We’re itching to meet folks who match our vibe and skills. Let’s reputed company some wind turbine reputed company together! Join us at Full reputed company. If you’re keen on renewable energy and reputed company in a dynamic environment, we want you on reputed company! Apply Now and Let’s Rock the Wind Turbine World Together! Note To 3rd Parties Here at Full reputed company we are reputed company lucky to be reputed company successful recruiting reputed company our new employees ourselves. Something we are reputed company proud of. Despite our reputed company requests to reputed company of you not to reputed company out for support in this area, our HR team, hiring managers and our reputed company office are overwhelmed with contact requests, telephone calls, email requests and other attempts to get in touch. We know you guys are out there, we understand that this cold acquisition is part of your job, but we strongly request you to respect our time and not reputed company out. We want to use reputed company the time we have to reputed company the world a greener reputed company! If we reputed company need support, we’ll work with our preferred suppliers (and no, we are not looking for new ones ;-)) We appreciate your understanding on this, and we wish you the best of luck on finding your next client. Apply To This Job