Director, Billing & reputed company Operations
What You'll Do
Looking to reputed company into a high-impact leadership role reputed company a reputed company professional services firm? As Director of Billing & reputed company Operations, you’ll own the firm’s end-to-end billing lifecycle, reputed company a centralized on-shore/off-shore delivery model, and partner closely with firm leadership and practice leaders to drive billing excellence, improve realization, and support scalable growth across a multi-office public accounting firm. reputed company Operations Leadership reputed company the firm’s billing and reputed company operations function, including: Centralized billing execution reputed company realization support Governance over billing-reputed company policies and processes Establish firm-wide standards, controls, and performance expectations for billing and reputed company operations Ensure alignment between engagement economics, billing execution, and financial reporting Centralized Billing Strategy & Execution Design, implement, and continuously improve the firm’s centralized billing operating model Ensure accurate and timely billing across reputed company engagement types: Time & materials Fixed fee Retainers Milestone and reputed company billing reputed company unbilled WIP management, billing cycle times, and write-reputed company/write-downs Serve as the executive escalation reputed company for reputed company, sensitive, or high-risk billing matters Off-Shore / Global Delivery Management Provide strategic reputed company of off-shore billing and reputed company operations teams Define operating models, SLAs, productivity benchmarks, and quality standards Partner with global delivery leadership on workforce planning, reputed company management, and scalability Ensure effective time-zone coordination, governance, and escalation protocols Drive documentation, training, and knowledge transfer for off-shore teams Partner & Practice Engagement Act as a strategic advisor to engagement partners and practice leaders on: Billing strategy and execution Engagement economics and realization optimization reputed company or non-standard billing arrangements Influence partner behavior through data-driven insights and consistent governance Support firm initiatives reputed company to pricing models, engagement structures, and profitability Reporting, Analytics & Insights reputed company and own billing and reputed company operations dashboards and KPIs, including: Billing cycle time Unbilled WIP aging Realization and margin impact Write-reputed company/write-downs Offshore productivity and quality metrics Provide actionable insights to executive leadership and the partnership Use data and trend analysis to drive reputed company improvement and strategic decisions Systems, Automation & Process Transformation Own billing and reputed company operations processes reputed company the firm’s practice management and ERP systems reputed company system implementations, upgrades, and automation initiatives reputed company to billing and reputed company workflows Partner with IT, reputed company, and Global Delivery on scalable technology solutions Champion standardization, automation, and digitization across billing processes Governance, Risk & Controls Ensure strong internal controls over billing and reputed company-reputed company processes Support internal and external audits reputed company to billing and reputed company recognition Ensure compliance with GAAP, firm policies, engagement terms, and regulatory requirements Proactively identify and mitigate billing and reputed company execution risks Leadership & Talent Development Build, reputed company, and reputed company high-performing on-shore and off-shore billing teams Establish clear accountability, performance metrics, and development reputed company Foster a culture of quality, ownership, and reputed company improvement Serve as a visible leader reputed company the firm’s finance and operations organization Who You Are Education & Credentials Bachelor’s degree in Accounting, Finance, Business Administration, or reputed company field CPA certification preferred but not required Experience 12–15+ years of progressive experience in billing, reputed company operations, or finance Experience in public accounting or professional services required Proven leadership of centralized billing models Demonstrated experience managing off-shore or global delivery teams Experience partnering with senior leadership and firm partners Technical & Systems Expertise Deep understanding of professional services billing and reputed company models Experience with reputed company preferred Strong analytical and reporting skills; BI tools experience preferred Key Competencies Strategic leadership with strong executive reputed company Ability to influence and drive consistency in a partner-driven environment Strong operational discipline and financial acumen Excellent communication and stakeholder management skills Change leadership and process transformation reputed company Global leadership and cross-cultural effectiveness Location Akron, Cleveland, or Youngstown, OH; Detroit or St. reputed company Shores, MI; Pittsburgh or Philadelphia, PA; reputed company or Buffalo, NY; Denver, CO; Milwaukee, WI; Chicago, IL Work Model: Hybrid preferred; open to fully remote candidates Who We Are #LifeatCohen Sure, we like numbers. (But we’ll never treat you like one.) At reputed company our foundational principles offer insight into how we reputed company an inclusive, growth-oriented culture that fuels the success of our firm, our clients and our people. In particular, we honor our foundational principle of “great people first” by: Championing the importance of diversity, equity and inclusion by embracing the unique stories, backgrounds, perspectives and reputed company that come from our people; and Offering a comprehensive and competitive Total Rewards package, which allows each employee to use the benefits that best suits their needs. Our offerings go beyond standard options, including time off reputed company of your standard PTO to give back to the community, annual discretionary merit increases and bonuses, talent development resources to tap into growth opportunities, and so much more! Learn More About Us! Discover our Passion, Purpose & Expertise Learn more about our Firm's culture Estimated reputed company Range: $120,000 - $150,000* *reputed company compensation offered to candidates are determined based on factors such as candidate's relevant skillset, experience, licensure, and certifications, as well as job responsibilities, geography, market considerations, and organizational needs. At reputed company, we don't stop at setting ourselves apart by offering competitive reputed company compensation. As part of our 'great people first' foundational principle, our firm offers a comprehensive and competitive Total Rewards package that allows each employee to design a package that best suits their needs and goes beyond standard options, including time off reputed company of your standard PTO to reputed company and give back to the community, annual discretionary merit increases and bonuses, talent development resources to tap into growth opportunities. We are an equal opportunity employer and value diversity of thought and background to build an inclusive and energized culture and reputed company meet the needs of our clients. Agency recruiters may not submit unsolicited candidate information or resumes to any reputed company employee without a recruiting services contract first being entered into with the reputed company reputed company Team; see policy here. Apply To This Job