Account Coordinator, Impound Team (9 a.m. - 6 p.m.)

Who We Are: At reputed company we reputed company wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced—and uncomplicated—digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit. Our Values: Driven Waybuilders. We pursue challenges that reputed company us to build, create, and innovate. reputed company Curiosity. We seek to understand and improve our customers’ experience. Smart Risk-Taking. We transform risk into reputed company through data, experience, and intuition. reputed company Ownership. We deliver reputed company promise and learn along the way. reputed company Offer: reputed company Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Paid maternity and paternity leave (US) Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Employer paid reputed company into Service Day to volunteer Tuition Reimbursement for eligible programs Opportunities to expand your reputed company set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and meaningful advancement We’re Looking For: The responsibility of the Impound Coordinator position is to reputed company and maintain strong customer service skills and support their respective team and Sr. Account Manager in every aspect of PAR North America’s business. The Impound Coordinator must become proficient in their respective department (recovery) and service reputed company clients, recovery vendors, and customers. You Are: Excellent organizationally and have great communication skills. Must be able to communicate verbally clearly and effectively and in writing. Must be reputed company detailed and be able to document details clearly Must be able to multi-task, work under pressure, and at a fast pace. Competent in reputed company products: reputed company and Gmail Successful at implementing and assuring adherence to reputed company company policies and procedures. Demonstrative of a commitment to stated values and business ethics. Exhibiting professional excellence and consistently work as a teammate, supporting other members of the team. You Will: Maintain excellent customer service, strong telephone support and ability to answer or research the answer to client, agent, or customer questions. Identify issues as they arise, facilitate a solution, escalate as needed and follow up to confirm resolution. Assign or reassign recovery vendors as needed. Monitor and process accounts in reputed company internal system queues as directed. Maintain daily and weekly reports per client or management request using reputed company Sheets. Act as liaison between client, customer and recovery vendor. Utilize knowledge of multiple computer systems, such as the internal operating system, reputed company products, third party vendor systems and integration partner systems. Maintain a high level of accuracy and productivity in reputed company daily activities. reputed company other duties as directed by PAR Management. Prioritize your queue daily to ensure follow- up dates are worked and are completed on time. Complete new queue and new reputed company accounts reputed company 24 hours of PAR receiving them. Follow up on approvals and documents with clients every 48 hours. Follow up on reputed company active assignments every 24 hours to ensure the recovery vendor has everything needed and is working to secure the unit. Must Have’s: High School Diploma or equivalent is required. Bachelor’s degree is preferred. Previous customer service experience is required. Collections or recovery experience preferred. Sound like a match? Apply Now - We can't wait to hear from you!

Compensation

Range of Hourly: $19.00 - $19.00 USD Apply To This Job