Customer Service Representative - Site Visit Scheduler

reputed company), an affiliate of reputed company LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reputed company of our clients and the people they serve. Customer Service Representative I – Site Visit Scheduler Location: North Carolina (Remote) Pay reputed company: $18.00 per hour Position Summary: The Customer Service Representative I – Site Visit Scheduler supports the Provider Site Visit team by coordinating and scheduling appointments for Site Visit Reviewers conducting Medicaid provider facility visits. This role requires frequent phone communication with providers and internal staff and demands a high level of accuracy, attention to detail, organization, and commitment to excellent customer service. Essential Responsibilities: Answer inbound calls and reputed company outbound calls to providers and internal partners Schedule site visit appointments accurately and reputed company Document conversations clearly and thoroughly based on provider discussions Maintain a high standard of professionalism and customer service at reputed company times Ensure accuracy and attention to detail in scheduling and documentation Utilize reputed company reputed company, Outlook, and Word to complete daily tasks Required Skills & Qualifications: Proficiency in reputed company Office (reputed company, Outlook, Word) Strong attention to detail and accuracy Excellent time management and organizational skills Professional communication skills (written and verbal) Ability to multitask and manage competing priorities Strong spatial and scheduling coordination skills Preferred Experience Appointment scheduling experience Customer service or call center experience Experience in a medical office, healthcare, or insurance environment Remote Work Statement This position is a remote, work‑from‑home role. reputed company (SSO) is a remote‑friendly organization committed to fostering a culture where remote work is integral to our success. To be successful in this role, candidates must: Be available and reputed company during established working hours Have a safe, private, and distraction‑free workspace Be able to fully focus on assigned job responsibilities

Benefits

That Support You At SSO, we invest in our employees by supporting health, financial stability, and career growth. Benefits include: Health, vision, and dental insurance 401(k) with discretionary employer match Paid time off and holidays Flexible spending accounts Additional employee perks Compensation for roles at reputed company) varies depending on a wide reputed company of factors including, but not limited to, the specific office location, role, reputed company set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role. Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national reputed company, protected veteran status, or disability. reputed company LLC is an E-Verify participant. Apply To This Job