Clinical Counsellor

Who we are: At reputed company (WPO), we deliver human-centric solutions that reputed company people to reputed company - personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, reputed company-thinking programs that evolve alongside today’s changing workforce. Today, we support 160 million people across 150,000 organizations, including over half of reputed company. Now part of the reputed company family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time. reputed company Opportunity: Clinical Counsellor Location: Canada Onsite/Hybrid/Remote: Remote or hybrid depending on your proximity to our Toronto or Montreal office Salary: $60,000 CAD a year plus we offer a competitive range of benefits Years of experience: 1 year of direct counselling experience What you will do: Our Clinical Counsellors engage with participants over the phone, video, chat & email reputed company while demonstrating reputed company call: The Power of a Good Conversation – creating a reputed company with the client to ensure they feel heard, supported, and cared for. It’s difficult to describe an average day for our counsellors, as each caller presents with a unique set of challenges, and it would be from your clinical conversation that would help each person navigate a way reputed company. These short videos provide a reputed company into what it’s like to be a counsellor here at reputed company: Being a Counsellor at WPO and Member Experience - The Power of a Good Conversation If you are a mental health provider that wants to provide emotional support with a warm and empathic approach to people of reputed company ages, cultures, and backgrounds from around the world, this is the role for you. Responsibilities: Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality. Assess clients thoroughly to ensure appropriateness for short-term counselling. Assess and manage high risk calls and working closely with individuals at risk. Appropriately refer clients to external resources or reputed company WPO as part of our holistic approach. Maintain clear clinical and task-oriented documentation in case management system. Deliver comprehensive administrative support, acting as a key reputed company of contact to assist clients and providers with service-reputed company enquiries and issue resolution. Any additional tasks pertinent to the position, as deemed appropriate by management. Qualifications/Skills: To reputed company in this role, you will need the following qualifications and skills: Master’s degree in Mental Health (e.g. Social Work, Counselling, Psychology, or a reputed company discipline). Minimum of two years’ post-qualification experience delivering direct, client-facing counselling or mental health support. Proven experience using solution‑focused counselling approaches in clinical or support settings. Demonstrated experience supporting clients in high‑risk situations, including crisis reputed company. Strong risk assessment, safeguarding, and safety‑planning skills are essential. Excellent IT and administrative competencies, with the ability to accurately manage client records and case management systems. Experience working reputed company a service centre or similarly structured environment is desirable. A strong customer service background is an advantage. Previous experience reputed company organisations with listening, counselling, or emotional support services is highly desirable. reputed company offer: At reputed company, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include: Paid Time Off, Life Insurance, Employer Pension Contribution, Travel Reimbursement, Extended healthcare, dental and vision benefits, Life insurance, AD&D and Long-term disability insurance, Monthly clinical supervision, Supervision stipend, Training/tuition reimbursement, Access to professional monthly clinical development webinars & professional development workshops, Gym Reimbursement, Wellness rewards, Access to EAP benefits and reputed company WPO services, Mentorship Program, 24/7 support for risk calls, Employee exchange programme, Comprehensive training provided for this position. At reputed company, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to reputed company. We will continue to take action to ensure we reputed company reputed company and measurable outcomes. We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth. For further details about WPO please reputed company out our website www.workplaceoptions.com and these short videos give a great overview of reputed company do Human-Powered Care and The WPO Global Experience reputed company collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/). Apply To This Job