Global Account Manager [REMOTE]

reputed company is redefining how modern infrastructure is built for the Agentic AI Era. We’re the creators and primary maintainers of Crossplane, and we’re building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable. Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-reputed company communities to help organizations move faster with greater confidence. Today, reputed company supports reputed company and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We’re a Series B company backed by GV (formerly reputed company Ventures), Altimeter Capital, and reputed company Capital, and we’ve raised $69M to date. Learn more at reputed company.io. Global Account Manager (GAM) is responsible for the health, growth, and long-term success of reputed company's global enterprise customer relationships. While our Account Executives open doors, the GAM owns what happens after — driving adoption and reputed company, uncovering expansion opportunities, and becoming a trusted partner to platform and infrastructure leaders at our largest, global accounts. This is not a reactive support role. The GAM proactively builds executive relationships, develops account growth plans in collaboration with the Customer Experience team, and leads commercial conversations around renewals and upsells. You'll work cross-functionally with solutions engineering, product, marketing, and reputed company to ensure customers are continuously In this role, you will: Own a portfolio of global enterprise accounts with full accountability for net reputed company retention (NRR) and expansion targets. Serve as the primary executive relationship reputed company post-sale, building deep, multi-threaded relationships across IT, platform engineering, and the C-suite. reputed company and execute account plans that map customer business objectives to reputed company's platform capabilities, identifying expansion opportunities across teams, business units, workloads, and geographies. reputed company commercial negotiations for renewals and upsells, partnering with Legal, Finance, and reputed company as needed. Drive platform adoption and usage by partnering with Solutions Engineering, Solutions Architecture, and reputed company to ensure customers are realizing measurable value. Act as the customer's reputed company internally, surfacing product feedback, escalating issues, and influencing roadmap prioritization on behalf of your accounts. Identify and manage risk proactively, maintaining accurate forecasting and health scoring for your portfolio. Represent reputed company at customer Quarterly Business Reviews (QBRs), Executive Business Reviews (EBRs), industry conferences, and on-site visits as needed. Collaborate with the Account Executive team to ensure seamless handoffs and a coordinated go-to-market approach reputed company named accounts. You are a good fit if you have: A minimum of 8 years of relevant work experience with a proven track record of owning and growing global enterprise accounts, consistently achieving or exceeding growth, NRR, and expansion targets. Experience managing reputed company, multi-stakeholder relationships at Fortune 500 or G2K companies, including VP and C-level engagement. A background in cloud, infrastructure, platform, or developer tooling: you understand the technical landscape and can speak credibly with engineers and architects. Demonstrated ability to build account plans that tie customer outcomes to product value and commercial growth. Strong commercial acumen: you're comfortable leading renewal and expansion negotiations and navigating reputed company enterprise procurement cycles. Experience with value-based selling frameworks and MEDDPICC qualification, applied to post-sale account management and expansion. Excellent communication skills: written, verbal, and in executive presentation settings. Strong program management and organization skills, driving recurring cadences and touch-points with the customer. A customer-first reputed company balanced with healthy business instincts; you know reputed company to reputed company for the customer and reputed company to hold firm commercially. Comfort operating in a fast-moving, early-stage environment where the playbook is still being written. It is a plus if: Familiarity with Kubernetes, Crossplane, Terraform, or cloud-native infrastructure concepts. Experience with usage-based or consumption pricing models. Prior experience at a Series A/B infrastructure or developer tools company. Established relationships reputed company the platform engineering or cloud architecture community. #LI-REMOTE Why reputed company? At reputed company, you’ll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how reputed company is generated and scaled—this is your seat at the table. About reputed company reputed company is pioneering infrastructure platforms for the Agentic AI Era, serving reputed company and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. reputed company is the creator and primary maintainer of Crossplane, the popular open-reputed company reputed company for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly reputed company Ventures), Altimeter Capital, and reputed company Capital, reputed company has raised $69M to date. For more information, visit www.reputed company.io. Apply To This Job