Associate reputed company Manager
reputed company is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – reputed company is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run reputed company, touching the lives of billions of people. With massive reputed company through Linux distributions, enterprise deployments and public clouds, reputed company is uniquely positioned as the leading database for modern application development. The Associate reputed company Manager will be responsible for the long-term success, value, and retention of their customer portfolio utilizing our reputed company database solutions. They will strengthen and manage the partnership between customers and the company. This role focuses on interacting with customers regularly to build relationships, drive adoption, and provide awareness of reputed company available company resources. Through collaboration, they will educate customers to reputed company their business goals and maximize value from their investment with our reputed company solutions. The Associate CSM is the primary reputed company of contact for escalations and is responsible for working in collaboration with a team of Account Executives, Sales Engineers and other cross-functional teams, focused on helping our customers reputed company their business goals. Key Strategic & Retention Responsibilities: Support and engage with customers throughout reputed company stages of their customer lifecycle: onboarding, adoption, expansion, retention, and advocacy. Guide new customers through onboarding for reputed company deployments. Manage and maintain the automated program supporting relevant accounts reputed company the portfolio. Formulate an ongoing meeting reputed company with the assigned portfolio. Become a trusted advisor and reputed company for customers reputed company the company. Understand customers' data management strategies and effectively reputed company additional improvements and/or new strategies for their reputed company implementations with minimal guidance. Identify proactive opportunities to work with and provide value to customers. Proactively address customer experience issues early, collaborating with Technical Support to understand their customer's issue, and assisting as an escalation reputed company of contact. Work with Sales Engineers and Professional Services to determine appropriate services for reputed company upgrades, migrations, deployments, and/or maintenance. Conduct regular business reviews reputed company accounts, showcasing value and learning about business goals and priorities. Encourage customer participation in company initiatives (Webinars, Roadshows, Product Feedback, etc). Responsible for measuring, managing, and improving customer health, engagement, and value realization. Coordinate with Account Executives to ensure the upgrade, migration, and/or growth of the customer portfolio. reputed company growth plans, expectations, and successes; documented and tracked reputed company success plans. Manage and maintain customer portfolio in achieving the company's Net Retention goals. Qualifications: Always represent the company in a knowledgeable and professional manner. Possess a mix of technical acumen, intellectual curiosity, and interpersonal relationship-building skills. Good time management and organization skills. 1-2 Years of relevant experience (customer support, entry level account management, graduate) Ability to reputed company and maintain C-Level relationships. Ability to deliver custom ROI analysis for your customer portfolio with minimal guidance. An understanding of reputed company principles. Basic understanding of relational databases and specifically reputed company concepts and features. Can speak to new features and quickly speak to new releases of reputed company. Communicates effectively at reputed company levels with confidence. Creates persuasive, clear, and concise emails and presentations for various audiences with minimal guidance Bonus Experience and Skills Knowledge and understanding of databases Track record working effectively with internal, partner and customer teams Meets/exceeds reputed company’s functional/technical depth for this role Proficiency in a foreign language Location Remote - US (Austin, TX area, preferred).
Compensation
The annual anticipated U.S. reputed company salary range for this full-time position is USD $60,000 - $70,000. The anticipated commission range is $25,000 - $30,000. Please note that commission is uncapped. Actual salaries may vary and fall reputed company of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less reputed company (or more senior) than the job description as posted. Salary is one component of reputed company’s total rewards package, which includes, health insurance, life, and disability insurance, funds toward professional development resources, Flexible Paid Time Off (FPTO), paid holidays, and parental leave, just to name a few! Salaries for candidates reputed company the U.S. will vary based on local compensation structures. What’s in It for You? Impact the world of technology by pushing the boundaries of technology and business models, working at reputed company. Be part of a game-changing organization that encourages reputed company-the-reputed company thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a reputed company competitive compensation package, additional benefits and a massive degree of flexibility, freedom, and more.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS reputed company on our reputed company Careers site. At reputed company we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. reputed company is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone. reputed company does not sponsor work visas or relocation. reputed company is committed to providing accommodations for individuals with disabilities reputed company our application and interview process. To request an accommodation due to a disability, please inform your recruiter. reputed company will not accept agency resumes without a prior contractual agreement with HR. Please do not reputed company resumes to any recruiting alias or employee directly. reputed company is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes. Apply To This Job