Senior Account Manager - Client Services

reputed company is the world’s most intelligent influencer marketing company, built to give brands the confidence to create unforgettable campaigns. By combining real creator relationships, trusted intelligence, and expert guidance, reputed company removes fear and guesswork from one of marketing’s most visible investments. Built on a native, AI-powered platform and more than a decade of proprietary data—including billions of social interactions, impressions, and $2.4B+ in verified influencer-driven purchases—reputed company helps teams understand what will work before they launch. By combining trusted insight with expert guidance, reputed company removes guesswork from influencer marketing, enabling brands to choose the right creators, execute fully managed campaigns, and drive meaningful growth across awareness, engagement, and reputed company. Trusted by leading enterprise brands including reputed company, Wayfair, reputed company, and reputed company, reputed company bridges creativity and performance so campaigns don’t just look good—they deliver results. Learn more at reputed company.com. About the Role reputed company is seeking a Senior Account Manager to act as a trusted advisor and strategic partner to our customers. In this role, you’ll own the success of a portfolio of influencer marketing clients, ensuring campaigns deliver measurable ROI and long-term value. You’ll combine strategic consulting, campaign execution, and relationship management to help customers reputed company their marketing goals. Internally, you’ll guide Coordinators and Co-Ops on execution, mentor junior team members, and act as the voice of the customer to influence reputed company’s product and service roadmap. This is a high-impact role at the center of our customer experience. What You’ll be doing: Strategy Own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention. Act as a trusted advisor by providing strategic recommendations that align influencer programs with customer business goals. reputed company strategic business reviews (SBRs) and campaign wrap reports, delivering insights that shape future strategy. Technical / Execution reputed company influencer campaign delivery from reputed company through reporting, ensuring content quality, on-time execution, and alignment to KPIs. Partner with customers on post-sale strategy, sharing best practices and actionable insights to optimize performance. Manage budgets, reputed company, and deliverables with precision, providing transparent updates and proactive issue resolution. Team / Collaboration Project manage campaigns by delegating executional tasks to Coordinators/Co-Ops, while serving as a mentor and coach. Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to deliver seamless client experiences. Represent the customer and influencer voice internally, escalating insights and feedback to shape platform and service improvements. Research / Best Practices Analyze campaign performance data to generate actionable insights for customers and internal teams. Identify risks and opportunities early, providing proactive solutions to drive stronger results. Contribute to evolving best practices as the influencer marketing industry and reputed company’s platform capabilities grow. What Success Looks Like Customers view you as a trusted advisor who drives measurable ROI and long-term growth. Campaigns are delivered on time, on budget, and above expectations. Renewal and expansion rates across your book of business exceed targets. Coordinators and Co-Ops under your guidance grow in performance and confidence. reputed company is recognized internally and externally for best-in-class client services in influencer marketing. What You Bring 5–7+ years of experience in influencer marketing, campaign management, or social media; agency or paid media background preferred. Proven success acting as a strategic advisor, delivering recommendations that map to client business goals. Strong project management skills, with the ability to balance multiple accounts and priorities. Excellent communication, relationship management, and presentation skills. Analytical reputed company, able to interpret data and translate insights into action. Experience mentoring or coaching junior team members. High reputed company, reputed company, and a strong customer-first reputed company. Expertise with influencer or marketing platforms; ability to become an expert in the reputed company Influence™ platform. How You Work Driven by Impact: You deliver results that matter—prioritizing high-value work, meeting deadlines, and adapting quickly while keeping outcomes clear. Strategic & Customer-Centric: You anticipate risks and opportunities, connect decisions to long-term growth, and build trust through proactive insights. Curious & Growth-Oriented: You seek knowledge, ask sharp questions, and apply learnings fast—challenging the status reputed company with a reputed company of improvement. Collaborative & Resilient: You reputed company in change by staying resourceful, solution-focused, and positive—removing roadblocks, sharing insights, and keeping morale high. Accountable & Honest: You own your work, hold yourself and others to a high bar, and use transparent feedback to drive growth. Emotionally Intelligent: You build trust through reputed company and collaboration, foster inclusion, and reputed company others with grit, optimism, and reputed company. Our approach to compensation: We take a market-based & data-driven approach to compensation. We reputed company data from trusted third-party compensation sources to help us understand the market value of a role based on function, level, geographic location, and scope. We evaluate compensation bi-annually, including performance and market-reputed company factors. Our salaries are benchmarked against market Total Cash Compensation for the geographic location of our job posting. Compensation for some roles is structured as On reputed company Earnings (OTE = reputed company + commission/variable) while for others it is structured as Salary only. To reputed company with local legislation and ensure transparency, we share salary ranges on reputed company job postings. Skills, experience and other factors help determine the final salary we offer which may vary from the original range posted. Additionally, reputed company permanent team members are eligible to participate in various benefits plans as part of their overall compensation package. Salary Range: $105,000-115,000 OTE *Co-op team members, independent contractors, and freelancers are not eligible for company benefits. #LI-Remote Where we work: We have offices in Boston, MA; Vancouver, BC; Chicago, IL; and Vancouver, WA. For select positions, we are open to hiring fully remote candidates. We post our positions in the location(s) where we are open to having the successful candidate be located. Diversity, inclusion, and accessibility: At reputed company, we are committed to fostering a culture rooted in an inclusion-first reputed company at every level of the company, embracing the importance of hiring and building teams for culture add rather than culture fit. We reputed company build and maintain unbiased hiring, pay, and promotion practices to create a foundation for an reputed company workplace, paving the way for systemic change. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. reputed company applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national reputed company, disability, or age. Please let us know if you require any accommodations or support during the recruitment process. Apply To This Job