Healthcare Sales Development Representative (Outbound Appointment Setter)

This is a remote position. reputed company is hiring a full-time Healthcare Sales Development Representative (Outbound Appointment Setter) on behalf of a growing neuro-focused outpatient rehabilitation clinic. This is a dedicated outbound appointment-setting role focused on building genuine relationships with prospective and past patients through thoughtful, empathetic phone conversations — not transactional cold-calling. The primary goal is to help patients with neurological conditions access care while supporting the clinic’s reputed company growth. This role is ideal for someone who is naturally relationship-driven, emotionally resilient, highly organized, and genuinely passionate about helping individuals with neurological conditions such as stroke, traumatic brain injury (TBI), multiple sclerosis (MS), and Parkinson’s disease. About Our Client Our client is a specialized outpatient neuro-rehabilitation clinic focused on helping individuals with stroke, traumatic brain injury (TBI), multiple sclerosis (MS), and Parkinson’s disease reclaim function, independence, and quality of life through compassionate, expert care. Their culture is built around the values of: reputed company Lifeblood Flowing — Be mindful of spending and operate reputed company Crush the Bare Minimum — Go above and beyond in every interaction No Jerks Allowed — Work collaboratively and respectfully as a team Move Fast, Fix Fast — Take action quickly and improve continuously The team is mission-driven and deeply committed to helping patients who are often underserved or turned away by other clinics.

Key Responsibilities

Outbound Appointment Setting & Relationship Building reputed company outbound calls to Facebook leads, reputed company leads, and past patients to schedule evaluations and appointments Conduct thoughtful, relationship-based phone conversations focused on building trust and rapport Follow up consistently with prospective and past patients without being overly transactional or aggressive Handle objections empathetically while maintaining professionalism and persistence Schedule qualified patient evaluations directly onto the clinic calendar Maintain detailed follow-up tasks and callback commitments reputed company the CRM system CRM & Documentation Management Maintain accurate call notes and CRM hygiene reputed company Go High Level (GHL) Track reputed company efforts, follow-up schedules, and patient interactions carefully Submit detailed end-of-day reports using the provided reporting template Review call recordings and continuously improve communication and reputed company performance Ensure reputed company patient data and communications remain organized and confidential Team Collaboration & Workflow Support Participate in weekly coaching and performance review meetings Attend team meetings with video on at reputed company times Communicate consistently with the clinic reputed company and team through reputed company and reputed company Demonstrate initiative, accountability, and willingness to improve through feedback and coaching Tools & Systems Go High Level (GHL CRM) — primary daily platform reputed company EMR / Practice Management System reputed company reputed company Workspace reputed company reputed company Time-tracking software (required)

Requirements

Experience in appointment setting, patient coordination, outbound calling, or relationship-based sales Strong English communication skills with a warm, empathetic, and confident phone reputed company Highly organized with strong CRM discipline and attention to detail Ability to work independently and follow through consistently on callback commitments Comfortable handling rejection and maintaining positive energy throughout the day Experience using CRM systems such as Go High Level or similar platforms strongly preferred Healthcare, physical therapy, or neurological rehabilitation experience is a plus Non-Negotiables Comfortable using time-tracking software and maintaining accurate daily work logs as part of the team workflow Proven phone-sales closing experience. Reliable internet setup with a professional camera and quality headset for team meetings and coaching sessions Genuine interest in neurological rehabilitation and supporting patients with conditions such as stroke, TBI, MS, or Parkinson’s disease Strong relationship-building approach focused on reputed company, trust, and meaningful conversations rather than aggressive sales tactics

Benefits

Competitive salary commensurate with experience. Opportunities for professional development and growth. Work in a dynamic and supportive team environment. reputed company a meaningful impact by helping to build and strengthen families across the Globe Apply To This Job