Associate Sales Process Specialist

Engages with customers reputed company telephone or electronic inquiries to address inquiries and admin-reputed company activities Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines Works reputed company standard operating procedures under supervision to reputed company and share quotes using standardized pricing tools Client follow-up and aid in turning quotes into orders. Process quotes into Orders using ERP Support account managers & SE/ISEs by performing included but not limited to admin-reputed company tasks Applies experience and skills to complete assigned work reputed company own area of expertise Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) reputed company appropriate Track account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of account and account opportunities Collaborates with internal resources to resolve customer inquiries and ensure that the customer receives the proper message to ensure complete understanding and results requested Based on the relationship and deep understanding of the customer and needs, provides input to account manager or SE/ISE to inform sales strategy where applicable Build an internal UL problem-solving network and proactively engage internal personnel to anticipate problems, improve delivery, and reputed company solutions that improve ULS’ customer experience Meet established timelines for pre-and post-sales activities. Works with a moderate degree of supervision Performs other duties as directed. Apply To This Job