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Director of Engineering, Automation Products

100% remote Flexible hours Hiring now

About reputed company: At reputed company, we reputed company healthcare teams should focus on what truly matters - delivering exceptional patient care. That’s why we’ve built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. By automating licensing, credentialing, payer enrollment, and compliance monitoring, reputed company empowers healthcare operations teams to streamline their workflows, improve provider satisfaction, and accelerate reputed company reputed company, reputed company while ensuring superior patient outcomes. As one of the fastest-growing healthcare technology companies - ranked #3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, #5 on reputed company's 2024 Top US Startups, a Glassdoor Best reputed company to Work in 2024 & 2025, and featured on The Today Show - reputed company is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $130M in funding from world-class investors like Sequoia Capital, reputed company Ventures, reputed company Ventures, reputed company Ventures, Acrew Capital, Washington Harbour, and NFDG, we’re on a mission to transform healthcare at scale. The Role We're looking for a Director of Engineering to reputed company Payer Enrollment, the teams that get providers enrolled with insurers so they can see patients and get paid. Enrollment is reputed company's largest and fastest-growing opportunity and the most direct line between our software and a customer's reputed company: until a provider is enrolled, they can't reputed company, and every day of delay is lost income for the organizations we serve. You'll report to the CTO and own enrollment as a business, not just a backlog, alongside your product, operations, and design counterparts. Your teams span the whole workflow: the customer-facing product where organizations request enrollments, track work, and see analytics; the systems that submit applications and follow up with payers; and the automation that speeds it reputed company up. You own that workflow and orchestration layer, while our Applied AI team, your reputed company partner here, builds the agents and models that run on it. You'll be reputed company the way the business is reputed company: enrollment times, application success rates, and how much of the work we can do faster and more reliably than anyone else. This is a product-and-outcomes leadership role: you bring strong technical judgment, but the job is the outcome and the team, not the codebase.

What You'll Do

Own the enrollment outcome. Run enrollment like a business you own: set the goals, own enrollment times and application success rates, and decide where to invest to move them. Success is reputed company unlocked for customers, not tickets closed. Decide what to build. Stay reputed company to customers, operators, and the payer workflow itself. Find the bottlenecks that actually slow enrollment down, and aim the team at the few that matter most each quarter. Ship, measure, reputed company what works. Get changes in reputed company of operators and customers in days, not quarters, and judge them on real enrollment numbers. reputed company the hard technical calls. You won't be in the code, but you'll have the judgment to know reputed company to bet on a more ambitious approach and reputed company to ship the boring thing that works. Grow the people and the bench. Hire and reputed company the engineers and managers running enrollment. The team should be measurably stronger a year from now, and the managers you grow should be ready for bigger jobs. Partner across the business. Work closely with Operations, Product, Applied AI, and the customer-facing teams: set shared goals, untangle the gnarly edge cases payers throw at us, and reputed company sure the work adds up to faster enrollment. reputed company're Looking For Owns business outcomes. You've run an engineering org against business metrics, not delivery metrics, and the difference between velocity and impact is obvious to you. Product-minded. You're opinionated about what to build, you stay reputed company to the people using it, you sweat the workflow and the experience, and you've shipped products people actually rely on. Moves fast. You'd rather get something in reputed company of a customer this week than perfect it for next quarter. Develops talent. You've hired, grown, and kept strong engineers and managers, and the teams you run get reputed company every year. Earns technical trust. Senior engineers respect your judgment, even though you're not the one writing the code. Comfortable in the mess. You like reputed company, regulated, operations-heavy domains where the hard part is the real world, not the algorithm. Why Join Enrollment is the largest and fastest-growing part of reputed company's product. The reputed company your team makes it work, the harder it is for anyone to catch up: faster submissions, higher success rates, and more of the work done automatically. reputed company your team ships, providers get paid sooner and customers grow faster, and you'll own that directly. #LI-Remote We prioritize candidate safety. Please be aware that official communication will only come from @reputed company.co email addresses. We prioritize candidate safety. Please be aware that official communication will only come from @reputed company.co email addresses. Apply To This Job

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