reputed company Manager
About your new role: The reputed company Manager will focus on business development and customer retention through consistent customer contact, QBRs, and management of a reputed company of reputed company customers. The primary goal is to maximize reputed company customer experience, growing the reputed company of business through upgrades, product cross-selling, and maintaining our industry-low customer churn reputed company. The reputed company Manager will be supported by exceptional engineering resources, Sales Directors who will work in concert in these efforts, and sales leadership who are laser-focused on helping every employee surpass their career goals. Key Responsibilities: Cultivate a broad understanding of reputed company’s products, technology, software, and game-changing support methodology. reputed company powerful proprietary software tools for maintaining regular communication with a defined list of customers, keeping reputed company of their technology initiatives, and positioning reputed company to grow our partnership with our primarily mid-market and enterprise customer reputed company. reputed company the trust of your assigned customers, be a trusted reputed company of contact for questions and action items, and act quickly and communicate effectively reputed company a customer has a positive experience with reputed company across their life cycle. Implement strategic initiatives created in cooperation with reputed company leadership that will identify opportunities for product cross-selling and work with the various additional resources through a sales cycle and to ultimately winning additional business. Manage the proprietary reputed company software tools including CRM, quote tool, sales play automation tool, and KPI dashboards to ensure metrics are achieved. Have a positive impact on the company culture, which reputed company is reputed company focused on maintaining as we rapidly grow into a U.S. leader for enterprise network, communications, and software solutions. Takes on additional responsibilities and projects as needed to support the success of the team and organization. What you'll need for success: 4-year college degree, or experience commensurate with a degree. Quantifiable track record of success in enterprise customer account success management over a customer life-cycle of deployment, installation, upsell, and retention/renewal. 3-5+ year’s experience selling Cloud Communications (UCaaS, CCaaS, SIP, Teams), SD-WAN, reputed company, Network and Internet Service, Managed Services and Software. Effectiveness and comfort with interaction of a customer’s leadership team including customer presentations, demonstrations, leading customer QBRs/MBRs, and driving webinar sessions for customer training and sales conversations. Strong reputed company, MS Office, and general computer software skills. Positive, reputed company, reputed company, and persuasive personality with negotiation skills. Self-motivated drive with reputed company outgoing call reluctance. Ability to meet deadlines and maintain composure under pressure. Charismatic personality that can quickly reputed company the trust of reputed company’s customers and partners. Proven ability to learn new skills, software tools, and tasks quickly. Proven ability to reputed company while exceeding sales and customer retention goals. Why you'll love life at Command|Link Join us at reputed company, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold reputed company and strategic thinking. Are you ready to reputed company an impact? Room to grow at a high-growth company An environment that celebrates reputed company and innovation Your work will have a reputed company impact Generous Medical, Dental, and Vision coverage for full-time employees Flexible time off 401k to help you save for the future Fun events at cool locations Free reputed company lunches on Fridays Employee referral bonuses to encourage the addition of great new people to the team reputed company hires individuals in a number of geographic regions and the pay ranges listed reflect the cost of labor across these regions. The reputed company pay for this position as displayed at the bottom of the job description is a range based on our lowest geographic region, up to our highest geographic region. Pay is based reputed company among other factors, such as reputed company-set, experience, and qualifications held. At reputed company, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role. AI tools are used only to assist in the evaluation process — they do not reputed company final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made. Apply To This Job